Random reboots while playing certain games

Page 1 of 2 12 LastLast

  1. Posts : 23
    Windows 7 Ultimate x64
       #1

    Random reboots while playing certain games


    So as the title says, my computer randomly reboots when i play some games, but others it is totally fine. I thought that it was windows related because i was using win8, so i went back down to win7 and am still having the same issues. I can not get an error report simply because it is not a BSOD, the computer just reboots. It seems to be games with PhysX (Quantum Conundrum), but not other games (BFBC2).
    Any thoughts on what causes it?
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Post it following the Blue Screen of Death (BSOD) Posting Instructions.

    As you are not having crashes, we dont need it! But we need some other files and info, which will be obtained by the SF Diag tool.
      My Computer


  3. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Sorry about that, didn't realize you needed it if it wasn't a BSOD.

    here it is:
    Random reboots while playing certain games Attached Files
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Event[2054]:
    Log Name: System
    Source: cdrom
    Date: 2012-10-20T12:43:40.300
    Event ID: 11
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: AndrewsI5
    Description:
    The driver detected a controller error on \Device\CdRom0.
    Event[2146]:
    Log Name: System
    Source: Service Control Manager
    Date: 2012-10-20T12:56:38.440
    Event ID: 7026
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: AndrewsI5
    Description:
    The following boot-start or system-start driver(s) failed to load:
    cdrom
    So there some problem with the CDROM. Check it physically , if all th connections are are fine there, BIOS configuration is OK etc. But most possibly it is either some image mounting program, or some program that externally monitoring your ODD, to play movies etc. Your Cyberlink program? May be. If there is any such programs remove those.

    Also remove those programs, too!
    Code:
    Start Menu\Programs\ASRock Utility 
    Start Menu\Programs\ASRock Utility\AsrAppCharger
    Start Menu\Programs\ASRock Utility\ASRock eXtreme Tuner
    Start Menu\Programs\ASRock Utility\InstantBoot 
    Start Menu\Programs\ASRock Utility\SmartConnect
    Start Menu\Programs\Catalyst Control Center
    Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept the restart.

    Use Speccy, check the system heat, including the graphics cards heat.
    Check the games settings, drop the priority level down to normal or low.
    If possible, clean inside the computer. Some dust accumulation may cause it, too.
    And, search for possible display driver updates.
      My Computer


  5. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Arc said:
    Event[2054]:
    Log Name: System
    Source: cdrom
    Date: 2012-10-20T12:43:40.300
    Event ID: 11
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: AndrewsI5
    Description:
    The driver detected a controller error on \Device\CdRom0.
    Event[2146]:
    Log Name: System
    Source: Service Control Manager
    Date: 2012-10-20T12:56:38.440
    Event ID: 7026
    Task: N/A
    Level: Error
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: AndrewsI5
    Description:
    The following boot-start or system-start driver(s) failed to load:
    cdrom
    So there some problem with the CDROM. Check it physically , if all th connections are are fine there, BIOS configuration is OK etc. But most possibly it is either some image mounting program, or some program that externally monitoring your ODD, to play movies etc. Your Cyberlink program? May be. If there is any such programs remove those.

    Also remove those programs, too!
    Code:
    Start Menu\Programs\ASRock Utility 
    Start Menu\Programs\ASRock Utility\AsrAppCharger
    Start Menu\Programs\ASRock Utility\ASRock eXtreme Tuner
    Start Menu\Programs\ASRock Utility\InstantBoot 
    Start Menu\Programs\ASRock Utility\SmartConnect
    Start Menu\Programs\Catalyst Control Center
    Free up the startup.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept the restart.

    Use Speccy, check the system heat, including the graphics cards heat.
    Check the games settings, drop the priority level down to normal or low.
    If possible, clean inside the computer. Some dust accumulation may cause it, too.
    And, search for possible display driver updates.
    So i dont have a CDROM in it at all... no idea where that error is coming from also when you say disable everything from startup, i assume you mean for me to leave Microsoft Windows Operating System on as well. Also, i NEED CCC installed or else my monitor underscans. I went ahead and uninstall all that ASRock stuff though because i dont use any of it and i only installed it cause i clicked the install everything button from the CD that came with the motherboard. Didn't help though, im still getting random reboots in some games.
    Last edited by werdna87; 21 Oct 2012 at 11:13.
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Nice to know that you dont have a CDROM. So do you use any program to mount iso files? Say Daemon tools or mogic disc?

    From startup, you remove everything.... other than the antivirus. If there is anything listed as "mindows operating system", dont worry, remove it too.
      My Computer


  7. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #7

    nope i currently have no program to mount CD's. Alright i will remove everything and get back to you then. i dont think its a program issue though because it never happens when i am just running windows.
      My Computer


  8. Posts : 1,962
    Windows 7 x64 (Ultimate)
       #8

    I assume you have the latest video and audio drivers installed correctly as well?

    Perhaps is a Heat issue? have you tried downloading speedfan?
      My Computer


  9. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #9

    AstaLaVista said:
    I assume you have the latest video and audio drivers installed correctly as well?

    Perhaps is a Heat issue? have you tried downloading speedfan?
    not a heat issue as it can happen right when i start up a game or take a lot of time. I'm pretty sure i have the latest drivers but the HD4000 series is now legacy so it may not be as new. Im currently on Catalyst 12.6
      My Computer


  10. Posts : 350
    Windows 7 Ultimate x64
       #10

    Did you try downloading the latest version of Nvidia PhysX for your ATI card . I too downloaded it for playing Batman:Arkhum Asylum for my HD 5870 card .
    Hopefully someday AMD will have proper PhysX possibilities and we stop this annoying different parties using different options.

    NVIDIA DRIVERS 9.12.0613

    NOTE : PhysX runs on the CPU.It will work but it will work much less effectively than if you had a gpu-based physX solution (like a single Nvidia card or a dedicated nvidia physX card paired with either an ATI or another nvidia card as your dedicated rendering card solution), meaning that you can run in your system an ATI card and bump some physX into the games that have it.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:17.
Find Us