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Windows 7: Black screen on any online game

12 Nov 2012   #11
Pringles

Windows 7 Home Premium 64-bit
 
 

Update: About the overclocking thing you said, I had RealTemp run in the background while playing to disable Turbo Boost but still I crashed.


My System SpecsSystem Spec
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12 Nov 2012   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Pringles, have you followed the other steps?
My System SpecsSystem Spec
17 Nov 2012   #13
Pringles

Windows 7 Home Premium 64-bit
 
 

Arc, I took time to run all those tests again. The tests passed, but the problem persists. I think there's something wrong when I assembled my laptop (It was my first time opening it because I had to change the thermal paste.). I tried removing some unused programs and they didn't work too.

Oh and according to BlueScreenView, my recent dump files have a stop code 0x117
My System SpecsSystem Spec
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18 Nov 2012   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Stop 116 and stop 117 are almost the same, and the troubleshooting procedure too.

You may try switching it to the onboard graphics, see it is crashing there or not.
My System SpecsSystem Spec
18 Nov 2012   #15
Pringles

Windows 7 Home Premium 64-bit
 
 

I haven't seen any graphics option in the BIOS. Did I forget to mention that I am using a laptop?
My System SpecsSystem Spec
19 Nov 2012   #16
Pringles

Windows 7 Home Premium 64-bit
 
 

I removed my graphics drivers and it did not install automatically after a restart. Instead, something like "Standard VGA Adaptor was successfully installed" came up. I'm guessing this is what you mean by switching to the onboard graphics? Anyway, I wasn't able to play any games. Every game would just hang.

I downloaded Sony's graphics driver but it's quite outdated (Year 2011). Installing this helped by delaying the time I usually get a black screen (around 30-40 mins. before I get black screens) and it's quite consistent too.
My System SpecsSystem Spec
19 Nov 2012   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Comparatively better, as you think? Then use it.

Have you tested the graphics card already?
Video Card - Stress Test with Furmark

But if it under warranty, dont test it yourself, rather ask the vendor to test it for you.
My System SpecsSystem Spec
20 Nov 2012   #18
Pringles

Windows 7 Home Premium 64-bit
 
 

The warranty ended last February.
My System SpecsSystem Spec
22 Nov 2012   #19
Pringles

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Comparatively better, as you think? Then use it.

Have you tested the graphics card already?
Video Card - Stress Test with Furmark

But if it under warranty, dont test it yourself, rather ask the vendor to test it for you.
My laptop actually lasted longer than I thought on the stress test before getting the dreaded black screen.

I'd also like to ask some questions:
1. Can using uninstallers like Revo Uninstaller do some damage? Like deleting the wrong folders and registry entries? I've used it for quite some time.
2. I've noticed a missing screw on my hard drive bay. Can this pose any significant problems in the future?
My System SpecsSystem Spec
22 Nov 2012   #20
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Revo installer is not anything bad, as far as it is uninstalling a program and removing its leftovers only. And a missing screw can make some troubles for sure.
My System SpecsSystem Spec
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 Black screen on any online game




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