Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Black screen on any online game

03 Nov 2012   #1
Pringles

Windows 7 Home Premium 64-bit
 
 
Black screen on any online game

I get random black screens followed by a shutdown while playing online games. I tried reinstalling the graphic card drivers but it does not seem to work. Reinstalling the game "fixes" this momentarily and once it starts to show a black screen it repeats itself.

Temps while gaming:
CPU: 70-75C
GPU: 60-70C

Specs:
i7-740QM @ 1.73Ghz
4gb RAM
nVidia GT 425M
500gb Hard Drive @ 5400 RPM


Please help and thank you

Note: I usually play HoN, LoL, Dragon Nest, and a little bit of Blacklight: Retribution




Attached Files
File Type: zip Pringles.zip (1.84 MB, 11 views)
My System SpecsSystem Spec
.
04 Nov 2012   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Welcome aboard.

You rollback the display driver to the earlier stable version.
If the crashes continue still then, follow the steps STOP 0x116: VIDEO_TDR_ERROR troubleshooting



Let us know the situation.
My System SpecsSystem Spec
06 Nov 2012   #3
Pringles

Windows 7 Home Premium 64-bit
 
 

Hey Arc nice to see you again

I changed my drivers and was able to play without crashing yesterday. I decided not to post since it's too early to conclude. I got a crash today and I just wanted to post the dump file. I'm currently following the procedures from the thread you posted.


Attached Files
File Type: zip Pringles_06-11-2012.zip (1.39 MB, 6 views)
My System SpecsSystem Spec
.

06 Nov 2012   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Pringles, now it is stop 0x117.
Code:
Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa8004677010, fffff8800f417584, 0, 0}

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+14b584 )

Followup: MachineOwner
---------
Follow this guide ... STOP 0x116: VIDEO_TDR_ERROR troubleshooting(also for STOP 0x117 errors)
My System SpecsSystem Spec
08 Nov 2012   #5
Pringles

Windows 7 Home Premium 64-bit
 
 

So far, all my tests passed. sfc.exe \scannow didn't show any problems. I will run memtest overnight tonight, and I will be reporting with the results by the time I wake up.

Here are some dump files that I got after trying to play after updating my BIOS and USB drivers from Sony's website. I also updated my Realtek drivers


Attached Files
File Type: zip Pringles_08-11-2012.zip (1.43 MB, 5 views)
My System SpecsSystem Spec
08 Nov 2012   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Same stop 0x117.

Get rid of overclocking.
Update display driver.
Check the graphics card.
Clean inside the computer.
Monitor heat using Speccy.
My System SpecsSystem Spec
08 Nov 2012   #7
Pringles

Windows 7 Home Premium 64-bit
 
 

I'm not overclocking. My laptop has a pretty bad airflow design. I'll clean my laptop tomorrow. I'll post the results.
My System SpecsSystem Spec
08 Nov 2012   #8
Pringles

Windows 7 Home Premium 64-bit
 
 

Cleaned my laptop and still no luck. I'll try changing my thermal paste into something better but they are hard to find from where I live. My thermal paste right now is a CoolerMaster HTK-002
My System SpecsSystem Spec
09 Nov 2012   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
10 Nov 2012   #10
Pringles

Windows 7 Home Premium 64-bit
 
 

Yes I did. The tests passed, system file check didn't show any problems. Installing directx9 didn't help. Here are some more dump files that I got. I am not overclocking. Maybe it's the turbo boost that activates and causing the errors?


Attached Files
File Type: zip Pringles_10-11-2012.zip (303.7 KB, 4 views)
My System SpecsSystem Spec
Reply

 Black screen on any online game




Thread Tools





Similar help and support threads
Thread Forum
Screen goes black when playing a game
For the last few weeks I'm encountering a serious problem. When I play a game after 10 minutes all the way to several hours (It is definitely getting more frequent) my screen turns black (I can still hear sounds, I can still speak on Skype etc.). But the computer is completely locked - I can't...
Gaming
Black screen while playing online game - help
It has been 3 days i am experiencing problem with my windows 7 64 bit on my laptop. Laptop specs: Asus K42Jr i7 1.73 GHz Windows 7 64 bit SP1 8 GB RAM, ATI Radeon HD5470 The attached is the SF folder from "Grab All". Black screen appeared while playing online game. And followed by...
BSOD Help and Support
Screen turns black in the middle of the game
Hey, i just recently installed windows 7 on my computer.... when i am in the middle of the game my screen will turn black but my laptop is still running i can hear the sounds it's just that the screen turns black only.... anyone plz help me.... my screen only turns black if i alt+tab to desktop...
Gaming
How To Fix 2 Black Border At The Side Of Full Screen Game~
As Title Shown~I Have A Problem That Make Me frustrated~:( While I Playing FullScreen Game Such As Maple Story~The Screen Will Appear 2 Black Border At The Side~ I'm Currently Using Intel GMA As My Graphic Driver~ This Is My Computer Spec~:: Processor:Intel Pentium Dual CPU T2370 @1.73GHz...
Drivers
Black Screen of Death while online
I got a virus/maleware last week and have done a few clean installs of Windows 7 and when I go online I always get the black screen of death...can't do anything but turn it off. (Gateway 64bit) Can't find any solutions and this is my last hope before I go out an buy a mac that I really can't...
BSOD Help and Support
Black border screen when playing game in Win7
Hi there. :) When I play games there are two black borders to the left and right of my screen. This only happens on Windows7 as I have recently upgraded from Vista and I didn't have the problem then. The borders don't bother me to much, but I'm curious if it will always be...
Gaming

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:37.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App