Quote: Originally Posted by Saurabh A
Thank you for the reply.
Surprising that the laptop handles 'Diablo III' efficiently and succumbs to 'Final Fantasy XI'; with the ability to deal with a game that is relatively more demanding, the issue does not appear to be related to 'system hardware'. It indicates a 'software issue/conflict'.
Would like to know if updating 'Java' impacted the 'system performance' during the game. Also try updating 'Adobe Flash Player' and check results. Would also like to know about the current BIOS version on the system. You shared that 'A12' version is installed; however it does not match the 'release date' that you've mentioned. Please double-check if the information is correct.
Please share the 'Anti-virus/firewall' installed in the system; you may also try to temporarily 'uninstall' it to see if that makes things better. If it does, you may want to add the game in the 'firewall' and give it 'full access'.
If nothing else works, you may have to re-install 'Windows' to see if that works. (Note: Windows Re-install leads to data-loss; please ensure that you backup the information before attempting the re-install)
Hope this helps. Do reply with the findings; would be glad to assist.
I have double checked and have the latest Java and Adobe Flash Player, and the problem still persists.
How do you want me to go about checking the BIOs? If the release date isn't correct, how would I go about fixing this?
I have no antivirus installed on this PC at the moment because I just recently re-installed Windows 7 a week or so ago. The problem still persists.
Quote: Originally Posted by AstaLaVista
Does the game has any patches so far? if so... have you done all the updates? if so... were they cumulative and auto patched or did you download first, saved and installed later?
The game does automatic updates and won't allow you to play unless it is at the current version. There was no update around the time this problem began to happen that I can remember...