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Windows 7: Problem with Borderlands 2 (and many other games)


09 Apr 2013   #1

Windows 7 Ultimate x64
 
 
Problem with Borderlands 2 (and many other games)

So my games are crashing. Every great once in awhile it's a blue screen but my testing all night I haven't had any BSOD there. Also, some games tend to make this happen more than others. Borderlands 2 is constant, where it's only ever happened once with League of Legends. Grand Theft Auto 4 does it occaisionally. Here are the errors I'm getting tonight.

Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Borderlands2.exe
Application Version: 1.0.77.55673
Application Timestamp: 511ec81e
Fault Module Name: nvd3dum.dll
Fault Module Version: 9.18.13.1422
Fault Module Timestamp: 51427c76
Exception Code: c0000005
Exception Offset: 002c4db0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Borderlands2.exe
Application Version: 1.0.77.55673
Application Timestamp: 511ec81e
Fault Module Name: Borderlands2.exe
Fault Module Version: 1.0.77.55673
Fault Module Timestamp: 511ec81e
Exception Code: c0000005
Exception Offset: 00cefac3
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 79f0
Additional Information 2: 79f00ca709e9e46a95c902827f16d9ae
Additional Information 3: 098e
Additional Information 4: 098edf6af806a571569385f576f8ab5a
Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Borderlands2.exe
Application Version: 1.0.77.55673
Application Timestamp: 511ec81e
Fault Module Name: Borderlands2.exe
Fault Module Version: 1.0.77.55673
Fault Module Timestamp: 511ec81e
Exception Code: c0000005
Exception Offset: 00933398
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 79f0
Additional Information 2: 79f00ca709e9e46a95c902827f16d9ae
Additional Information 3: 098e
Additional Information 4: 098edf6af806a571569385f576f8ab5a
Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Borderlands2.exe
Application Version: 1.0.77.55673
Application Timestamp: 511ec81e
Fault Module Name: nvd3dum.dll
Fault Module Version: 9.18.13.1422
Fault Module Timestamp: 51427c76
Exception Code: c0000005
Exception Offset: 00322853
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I did some searching, and I did a few things already, but the problems persist:
- I removed my display adapter and re-installedmy video drivers (And did a clean install)
- I ran malware bytes and ccleaner
- I disabled all other programs
- I reset the file permissions for all folders on my storage drive (So that users, authenticated users, administrators, and SYSTEM all have full access to every file on the drive)

Any help or ideas would be greatly appreciated!


My System SpecsSystem Spec
.

09 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Hi ActionJackson22, welcome to 7F!

In order to help you better you should go to: BSOD Help and Support - Windows 7 Help Forums and follow the instructions at the very top of the page.

It would also help if you filled out your system Specs. What you list is a start, but this will help: System Info - See Your System Specs
My System SpecsSystem Spec
09 Apr 2013   #3

 
 

It's your video drivers.

Start with an older and known to be stable driver ie 310.xx Test, update driver, test.

nvidia has been pumping out some crap lately.
My System SpecsSystem Spec
.


09 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Thanks smartey, I saw the nvd3dum.dll, but wasn't sure on how to proceed.
My System SpecsSystem Spec
10 Apr 2013   #5

 
 

No worries mate. If a known to be flawless machine has many crashes and anything that starts with a nv in the dll, then drivers are the best place to start.

If the problem still persists after going back to older drivers you start looking at if any OC apps are being used, or it's a 'factory' overclock. If it's an app based OC, don't use the app. test. Basically keep ruling out video related software like drivers, monitoring apps, overclocking apps etc before looking at other avenues like hardware based problems. (Temps, voltages, etc)

OP, how long have games been crashing? Do you recall updating your drivers or let Windows Update install them?
My System SpecsSystem Spec
Reply

 Problem with Borderlands 2 (and many other games)




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