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Windows 7: Aion game crash issues


21 May 2013   #1

windows 7 Home Premium
 
 
Aion game crash issues

Not certain if this is the appropriate forum, but have been plagued with repeated aion game crashes since start. Someone who looked at error report said it might be a video driver issue, but after trying to update every drtiver I can think of there is no resolution. This is an example of what shows up on event viewer

Faulting application name: aion.bin, version: 3513.1121.121.6651, time stamp: 0x50fd1e68
Faulting module name: Game.dll, version: 3513.1121.121.6651, time stamp: 0x50fd2b55
Exception code: 0xc0000005
Fault offset: 0x0000000000087940
Faulting process id: 0x7e4
Faulting application start time: 0x01ce5691f0ab208e
Faulting application path: C:\Program Files (x86)\NCsoft\Aion\bin64\aion.bin
Faulting module path: C:\Program Files (x86)\NCsoft\Aion\bin64\Game.dll
Report Id: 392caf4d-c285-11e2-bc24-0026831751da

I set up the game to keep error logs, this is partial from most recent

[PCInfo] MD5 : l”“h…hSI
[ERROR] can not open file data\animations\mammoth_anim.xml
[ERROR] can not open file data\animations\giant_anim.xml
LoadClientSetting type(0)
LoadClientSetting type(1)
LoadClientSetting type(2)
[EnvInfo]MRT_64L_N_7
>> Level(LDF4b) ready in 5.619000 secs
[ERROR] can not open file Data\AnimationMarkers\yun_teleporter_01.xml
[ERROR] can not open file Data\AnimationMarkers\fountain_da.xml
[ERROR] can not open file Data\AnimationMarkers\book_yun.xml
[ERROR] can not open file Data\AnimationMarkers\portal_yunop_tiamat.xml
[ERROR] can not open file Data\AnimationMarkers\.xml
>> Level(housing_idlf_personal) ready in 1.734683 secs
[ERROR] can not open file Data\AnimationMarkers\sttable_combine_typeb_c_10_01.xml
[ERROR] can not open file Data\AnimationMarkers\releation_crystal_01.xml
[ERROR] can not open file Data\AnimationMarkers\ownertree_r01.xml
[ERROR] can not open file Data\AnimationMarkers\idpersonalhouse_door_02b.xml
[ERROR] can not open file Data\AnimationMarkers\ivbox_combine_typeb_c_30_01.xml
[ERROR] can not open file Data\AnimationMarkers\pr_h_midhouse_door_01a.xml
SaveClientSetting type(0)
SaveClientSetting type(1)
SaveClientSetting type(2)
System Shutdown

Also a large list of these type warnings

WARNING: Warning: CShader::mfAddTemplate: Couldn't find template shader 'Aion_Char_Face' for 'aion_char_face_root'
Error: Specified shader template not found: Aion_Char_Face
Full material name: Aion_Char_Face_root
WARNING: Coudn't find declaration of the public parameter 'flame_amplitude' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'flame_size_horz' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'flame_size_vert' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'rounding' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'roundingoffset' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'flash_speed' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'shift_speed_x' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'shift_speed_y' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'flame_amplitude' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'flame_size_horz' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'flame_size_vert' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'rounding' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'roundingoffset' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'flash_speed' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'shift_speed_x' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'shift_speed_y' for shader 'aionmrt_weapon_lowflamefs1'
WARNING: Coudn't find declaration of the public parameter 'flame_amplitude' for shader 'aionmrt_weapon_lowflamefs2'
WARNING: Coudn't find declaration of the public parameter 'flame_size_horz' for shader 'aionmrt_weapon_lowflamefs2'

If anyone could help at least narrow the problem down for me from "everything" it would be greatly appreciated.

side note: Possibly related issue. I get memory management BSOD errors often enough when using google chrome, although with firefox I havent had any issues to date.

My System SpecsSystem Spec
.

21 May 2013   #2

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

ChanceGrey,

Welcome to the forums. I think maybe a re-install of the game might help, could be corrupted and/or missing files. You mentioned BSOD errors, would be best for you to post in the BSOD thread

BSOD posting
My System SpecsSystem Spec
22 May 2013   #3

windows 7 Home Premium
 
 

Thread was moved here from a different forum prior because its primarily a gaming issue. Simply mentioned the BSOD because wasn't certain if perhaps there was a joint relevance.

Also I've redownloaded and repaired game multiple, near endless, times. It hasn't resolved the issue. Primarily Im hoping I can at least get the issue narrowed down so as to more focus my efforts towards resolution.
My System SpecsSystem Spec
.


22 May 2013   #4

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

Sorry to hear about the frustrating experience. Have you tried the Aion Forums? They have several suggestions and a bug reporting thread.

Aion
My System SpecsSystem Spec
22 May 2013   #5

windows 7 Home Premium
 
 

Yes ty, Ive tried the forums, google searches, and back and forth with tech support as well.

LOL

Ive now compounded the problem, likely by downloading incorrect motherboard drivers in an attempt to remediate, and now have rubber banding and random disconnects occuring frequently as well. Going to try to revert the asus drivers somehow as system restore didnt work
My System SpecsSystem Spec
22 May 2013   #6

Windows 8.1 Pro | Windows 7 Home Premium 64-bit SP1
 
 

Quote   Quote: Originally Posted by ChanceGrey View Post
Thread was moved here from a different forum prior because its primarily a gaming issue. Simply mentioned the BSOD because wasn't certain if perhaps there was a joint relevance.

.

If you follow the BSOD posting link, there are some people here with great skills to help you resolve, I highly encourage you to give it a shot
My System SpecsSystem Spec
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