I could confirm for you if you tell me the model of your xbox,and how many red lights do you see?
o class buddy ita a XBOX 360 S CONSOLE MODEL 1439
ok well all it dose when i plug it in the box switches on with one solid green light in the middle then goes to red and stayes there its a touch pad one in saying that there is no button for the eject cd it works great in and out no problem but never the less dont switch off the red light i rang x box they told me this
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(message i sent them)
hello i got a xbox 360 slim when i turn it on it goes to a green light for a few seconds then red.no picture nothing on the screen.no flashing green lights .there is no hdd in the slot to create the hdd not in all the way problem.the dvd slot is coming out and working as normal but red light there.its about just over 3 years old these new xbox 360 slim are not supposed to have this problem.the power cable is %100 because its got the orange light then goes to green when xbox is in but when the light on xbox turns red the charger pulg is green so all is good with that.so im guessing power pack is good.do you know what the problem could be
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(they sent me back)
That would be £64 plus tax (submitted online) or £76 plus tax (submitted over the phone)
But you don't have to worry, once we receive the console for repair, we will be making sure that this would be fix.
I can also provide you with a reference number with regards to the steps that we did earlier.
We will make sure that this will be sorted out for you since you are our valuable customer.
Still there Joseph?
Since I haven't heard from you for a couple of minutes Joseph,
I am going to end our chat session here. I really appreciate your time.
Please also take note of this service request number, 1227962186.
It is where my notes are saved and attached to.
If you have any further questions or concerns, please don't hesitate to contact us here anytime.
We will be more than happy to help you.
Enjoy the rest of your day and take care always! Thank you for contacting Xbox Chat Support!
Once you send your console for repair, you will get a month free Gold subscription plus additional 30 days warranty for the console.
Once you send your console for repair Joseph, you will get email notification on how you will send your console.
And once your console is repaired and it seems that you are not satisfied with the service you received,
you may contact us and we can create a case for a compensation issue.
Rest assured that our service is 100% guaranteed Joseph. We can definitely resolved whatever issues your console has.
You can also take advantage our Extended warranty Joseph. And regarding extended warranty, you may contact our phone support on the details. Her's our phone support number: 0800 587 1102.