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Windows 7: Black Screen when full screen is enabled in Witcher 2 enhanced edition


02 Jan 2014   #1

California
 
 
Black Screen when full screen is enabled in Witcher 2 enhanced edition

Okay, where do I begin. I have searched countless forums in hopes of stumbling across this issue and much to my dismay have found nothing. Whenever I try to play the Witcher 2 Enhanced edition with full screen enabled I am able to get past the cinematic intro, into the main menu but, when I try to load any save game or if I try to begin a new game the screen will simply turn black with the background music still playing. It won't shut down the computer, it doesn't crash to the desktop, and it forces me to hold down the power button to force a reboot. The curious thing is that I can play the game in windowed mode but, after a few minutes it begins to freeze and stutter at an alarming rate. If anyone could point me down the right direction or giving me any advice I would really appreciate it.

Here is what I have tried so far:
-Updated to lastest ati drivers for HD 7970
-Moved my graphic card from the second slot to first slot
-Rollback drivers to an earlier version that was recommended on the forum
-patched the game to the latest edition 3.4 (Even tried there hotfix for .Net errors)

My System SpecsSystem Spec
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02 Jan 2014   #2

Windows 7 ultimate x64
 
 

Hi, Welcome to Sevenforums.

Try these

possible Solution 1: Disable all unnecessary background applications before starts the game, especially browser flash-based games. These heavily consume resources which can slow down your gaming experience and just to be sure that nothing is conflicting with the game. Try these steps to close hidden applications.

Click Start > Run > type msconfig > Click the Startup tab > Click Disable All button > Apply > OK, and restart your computer.

Possible Solution 2: Delete the all temporary files from your computer by donning this
Click Start > Run > type %temp% > OK > click Edit > Select All > Delete.

Possible Solution 3: Disable your anti-virus programs and sure to re-enable them after playing.

Possible Solution 4: Alt + Tab out of the game and check if there is any windows firewall or any other

Possible Solution 5: Download the latest version of your DirectX from here.

Possible Solution 6: If you have a multi-core processor, try disabling them, it might do the trick!


Found these here. you can check

Link
My System SpecsSystem Spec
02 Jan 2014   #3

Windows 7 Home premium
 
 

Witcher 2 requires a multi-core processor, disabling it won't help so don't bother.

I've heard about this issue before and the fix is pretty simple. Go to the config menu and disable any UI mods under DLC settings and it should start working.
My System SpecsSystem Spec
.


02 Jan 2014   #4

California
 
 

Thanks for the help unfortunately none of those solutions worked. I disabled the Official UI mod from the config menu, disabled my anti-virus, disabled all stop up programs, deleted the temp files, check to see if there was an error or warning by alt-tab but nothing. Interesting however, I managed to actually get in the game on my first attempt, but it suddenly went to the same black screen when I started to move. No noise from my motherboard or graphic card just all of a sudden a black screen. On my second try just to double check the screen went black but this time it there were grey vertical lines as well. I really appreciate the help, and if there are any more ideas you can come up with I'll be sure to try them.

On a side note, I checked several other games to see if it was happening and nothing Skyrim, Dragon Age II, and even Civ V they were all running well. I do have PHysX installed, because it was required to play Batman Arkham Asylum, I don't know if that affect anything. I was able to Play Metro Last Light without much of a problem as well. I also checked the solutions on the link provided and tried the ones that seemed like they might be related to my problem, and still no luck.
My System SpecsSystem Spec
02 Jan 2014   #5

Windows 7 Home premium
 
 

Witcher 2 does not like overclocking, so if you've got anything overclocked dial it back to default settings and that may help. It's kind of infamous for finding any instability in an overclocked system and crashing like you describe because of it.

If that isn't the problem then perhaps the problem is with the game. Uninstall it, run a registry cleaner, then reinstall the game and try again.

It might also be your CPU. Some games do not run on six core processors. I believe Witcher 2 might be one of them. As I said above it's finicky about the hardware and settings it likes.

Contrary to popular belief, a six core CPU is not really better for a gaming rig. Most games only use four regardless of how many you have with only one or two exceptions, and even those are only coded to accept six cores and still only actually use four of them.

A quad core CPU is optimal for a gaming rig because all current games are coded with four cores in mind. We probably won't be seeing any games that can take advantage of a six core CPU for at least a couple of years. At the moment a six core CPU is more likely to cause problems in games than to give any sort of performance boost over a quad core.

My advice is that if all else fails, remove your six core and store it away for a few years until it's useful and replace it with a quad core.
My System SpecsSystem Spec
02 Jan 2014   #6

California
 
 

Okay, I have a Powercolor hd 7970 with factory overclocking running at 1100 mhz gpu clock and 1425 memory clock I tried setting those numbers back to what would be normally expected from an hd 7970 but, still nothing changed. I also have an Intel core i7 965 3.2ghz cpu, and I thought the processor count which is four was the same as the number of cores, I could be completely wrong, if I am how exactly do I shut down 2 of its cores?

Here is another development, I tried lowering my screen resolution from 2560x1600 to 1920x1200 and then running the game in window mode at 1920x1200, you know to give a resemblance to full screen and much to my surprise the same thing happened. The screen just turned black, forcing me to reboot. I have no clue whats going on now.
My System SpecsSystem Spec
02 Jan 2014   #7

Windows 7 Home premium
 
 

Quote   Quote: Originally Posted by Soulwired View Post
Okay, I have a Powercolor hd 7970 with factory overclocking running at 1100 mhz gpu clock and 1425 memory clock I tried setting those numbers back to what would be normally expected from an hd 7970 but, still nothing changed. I also have an Intel core i7 965 3.2ghz cpu, and I thought the processor count which is four was the same as the number of cores, I could be completely wrong, if I am how exactly do I shut down 2 of its cores?

Here is another development, I tried lowering my screen resolution from 2560x1600 to 1920x1200 and then running the game in window mode at 1920x1200, you know to give a resemblance to full screen and much to my surprise the same thing happened. The screen just turned black, forcing me to reboot. I have no clue whats going on now.
Your specs say Intel Extreme, most of those are 6 core CPUs. That particular model is 4, so you're fine.

If you haven't I'd try uninstalling and a fresh install. I'd run a registry cleaner after you uninstall just to get all the little bits out and then install and try again.
My System SpecsSystem Spec
03 Jan 2014   #8

California
 
 

Yea, sorry about being so general about my specs. But, I tried your suggestion, and while I had already attempted to re-install the game before, I didn't run a registry cleaner. I did this time, now I'm getting somewhere, I am able to get the game running in full screen mode on the lowest settings, but my graphic card fan starts up as if I was running the thing in ultra. I also didn't patch the game to the latest version, so I have version 3.0 enhanced edition. I'm perplexed as to why it wouldn't be able to run the game in full screen on a lower resolution, or with higher settings as I tried to run the game on medium with full screen enabled and right when I reached the menu black screen crash again.

-Update-
So I tried running the game at its lowest settings with full screen enabled at 2560x1600, did an alt tab to the catalyst control center and found that the card was running at 99% capacity with temps reaching nearly 80 degrees and rising. I know the game is made to push your card to its fullest even at lowest settings but, why is it pushing it degrees well beyond every other game?

-Update-
Apparently, if I try and run the game in anything other than its lowest settings, even though it recommends high settings, and at a resolution of anything other than 2560x1600 the game will have that same black screen forcing me to power down and reboot. I can still run the game in any resolution other than anything that would cover the whole screen for example if I have the desktop set to 1920x1200 and try a window mode the game to that same resolution I get the black screen again.
My System SpecsSystem Spec
03 Jan 2014   #9

Windows 7 Home premium
 
 

There might be something wrong with your card. I run the game on Ultra settings with a single 7970 and only reach about 70. Though, you honestly don't need to worry unless your GPU is reaching temps over 90. Though, reaching 80 on low is a problem. It's pretty obvious the game is doing something to your card that it doesn't like. No way it should be running that way.

Also, PhysX is an Nvidia feature. A 7970 doesn't need drivers for it. If you downloaded something and installed it to run PhysX uninstall it. That might actually be your problem.

In fact a 7970 should run the game with PhysX features without installing anything extra. PhysX settings in a game are really just extra physics objects in the gameworld, like papers blowing about or cloth physics. Any decent CPU can run them no problem without an Nvidia card or any drivers. It's not special encoding or software. Nvidia cards have a special physics processor that takes some of the load off of the CPU while running extra physics effects in some games. No game requires it to run and there isn't anything you need to install to make it work.

I've got two 7970s in Xfire in my machine, and just one of them runs any of the Batman games with full PhysX easily. The card and my CPU are more than powerful enough to handle it without the extra physics processor in the Nvidia cards.

If you installed something that says it is supposed to make PhysX run, get rid of it. Even if it is legit it's an Nvidia driver and wouldn't be compatible with your card.
My System SpecsSystem Spec
03 Jan 2014   #10

California
 
 

I have been doing everything I can to rule out the card, I changed its slot, dusted it thoroughly, and ran a bunch of different games just to max them out and see if the card would react wildly, much to my relief aside from the increase in fan noise the games run smoothly..

I uninstalled PhysX, tried the game in medium settings and got a black screen right at the menu screen. I just don't know anymore I suppose I have to live with playing the game in windowed mode, but its just ridiculous to think that can't run a game in full screen... when I previously was able to. The very first day I got the game I played it in full screen well into the night for a couple of hours and everything was okay start it up the next day and those damn black screen start to happen.
My System SpecsSystem Spec
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 Black Screen when full screen is enabled in Witcher 2 enhanced edition




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