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Windows 7: Huge problem!

14 Mar 2014   #41
sisrace

 

Quote   Quote: Originally Posted by kunoz View Post
No no, i meant my system was working well for one day. Then next day it my system was acting up again. I tried to do the clean startup, by turning of all non MS service, and it still didnt work. Also I turned on non-MS service and it still didnt work. It only freeze when i am playing a game. When my computer freeze, i hear my hard drive making weird noise, and when it stop, the hard drive doesn't make sound.

The service i turned off was Attachment 310328 and turned back on.

KunozSvcs: http://puu.sh/7uXY4.csv

Sisrace: My computer is old, i don't know it has GPU on it.
No it has an intergrated gpu circuit, That means You just have an CPU or in other hands APU
My laptop is an APU. And it has nothing to do with how old it is. So powerful laptops:
CPU with an dedicated GPU unit. And more budget laptops is APU wich is GPU and CPU in one.


My System SpecsSystem Spec
.
14 Mar 2014   #42
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Since this only seems to be related to the game, it will be difficult to find remotely.

Please check the machine for malware.

information   Information
AdwCleaner is a standalone executable, there is no install.
The Scan log, AdwCleaner[R#].txt, can be viewed after the scan completes, by pressing the Report button.
The Clean log, AdwCleaner[S#].txt, is opened in your default Text editor after the machine has restarted.

The log number, #, is incremented every time AdwCleaner runs - the highest number is the most recent log.
AdwCleaner logs are located in the HOMEDRIVE\AdwCleaner folder
HOMEDRIVE is an Environment variable that, on most systems, equates to C:\


Download AdwCleaner (author: Xplode) from here: Bleeping Computer

Save the application to your Desktop.
  • Right-click AdwCleaner.exe on your Desktop and select Run as administrator
    Answer Yes to the UAC dialog window
    .
  • Click on the Scan button.
    AdwCleaner begins scanning your system. It might take some time to complete.
    When the scan operation is finished, review the objects selected for the Clean operation.
    Objects are grouped under tabs. If you're not certain, let AdwCleaner do it's job and clean up your system.
    If there is something you KNOW should not be cleaned, untick the box [_] next to the object. Otherwise, go to the next step.
    .
  • After the scan has finished... click on the Clean button.
    • Answer OK to the "close all programs" dialog window
    • Answer OK to the dialog window titled: "Informations"
    • Answer OK to the dialog window titled: "Reboot required"
    .
  • Attach the highest numbered logs, AdwCleaner[R#].txt and AdwCleaner[S#].txt, to your next post.
My System SpecsSystem Spec
14 Mar 2014   #43
kunoz

32 bit
 
 

AdwCleaner[R#].txt: http://puu.sh/7vbrF.txt


edit: After the freeze, i get a blue screen with this error code: KERNEL_DATA_INPAGE_ERROR
My System SpecsSystem Spec
.

14 Mar 2014   #44
kunoz

32 bit
 
 

Quote   Quote: Originally Posted by sisrace View Post
Quote   Quote: Originally Posted by kunoz View Post
No no, i meant my system was working well for one day. Then next day it my system was acting up again. I tried to do the clean startup, by turning of all non MS service, and it still didnt work. Also I turned on non-MS service and it still didnt work. It only freeze when i am playing a game. When my computer freeze, i hear my hard drive making weird noise, and when it stop, the hard drive doesn't make sound.

The service i turned off was Attachment 310328 and turned back on.

KunozSvcs: http://puu.sh/7uXY4.csv

Sisrace: My computer is old, i don't know it has GPU on it.
Edit: Also i notice that my cpu is always around above 60 degrees temp. is that good?

No it has an intergrated gpu circuit, That means You just have an CPU or in other hands APU
My laptop is an APU. And it has nothing to do with how old it is. So powerful laptops:
CPU with an dedicated GPU unit. And more budget laptops is APU wich is GPU and CPU in one.
I am not sure how to reinstall my cpu or take them out to test it on other computer :S
My System SpecsSystem Spec
14 Mar 2014   #45
sisrace

 

Quote   Quote: Originally Posted by kunoz View Post
Quote   Quote: Originally Posted by sisrace View Post
Quote   Quote: Originally Posted by kunoz View Post
No no, i meant my system was working well for one day. Then next day it my system was acting up again. I tried to do the clean startup, by turning of all non MS service, and it still didnt work. Also I turned on non-MS service and it still didnt work. It only freeze when i am playing a game. When my computer freeze, i hear my hard drive making weird noise, and when it stop, the hard drive doesn't make sound.

The service i turned off was Attachment 310328 and turned back on.

KunozSvcs: http://puu.sh/7uXY4.csv

Sisrace: My computer is old, i don't know it has GPU on it.
No it has an intergrated gpu circuit, That means You just have an CPU or in other hands APU
My laptop is an APU. And it has nothing to do with how old it is. So powerful laptops:
CPU with an dedicated GPU unit. And more budget laptops is APU wich is GPU and CPU in one.
I am not sure how to reinstall my cpu or take them out to test it on other computer :S
Oh. Wait nevermid.. I thought you where another guy who had a problem with his gpu so thats why i brought that up. Sorry for the confusion. I can be really dumb sometimes
It gets confusing when helping 5+ people at once... But i know others does more people than that its just me not being used to it..
So just. Dont care about any of the Changing out stuff
My System SpecsSystem Spec
14 Mar 2014   #46
kunoz

32 bit
 
 

Quote   Quote: Originally Posted by sisrace View Post
Quote   Quote: Originally Posted by kunoz View Post
Quote   Quote: Originally Posted by sisrace View Post

No it has an intergrated gpu circuit, That means You just have an CPU or in other hands APU
My laptop is an APU. And it has nothing to do with how old it is. So powerful laptops:
CPU with an dedicated GPU unit. And more budget laptops is APU wich is GPU and CPU in one.
I am not sure how to reinstall my cpu or take them out to test it on other computer :S
Oh. Wait nevermid.. I thought you where another guy who had a problem with his gpu so thats why i brought that up. Sorry for the confusion. I can be really dumb sometimes
It gets confusing when helping 5+ people at once... But i know others does more people than that its just me not being used to it..
So just. Dont care about any of the Changing out stuff
Oh haha, it fine~
My System SpecsSystem Spec
14 Mar 2014   #47
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok, quite a bit in AdwCleaner - mostly conduit malware, looks like AdwCleaner restored the browser settings, but please double check that the home page, search engines, and toolbars have nothing related to conduit.

In other words - you should recognize the value for the home page, each toolbar, and the default search engine.
Remove or disable any toolbar or search engine that you're not sure of.

Also please check Control Panel -> Programs and features for anything conduit, including SearchProtect.
Uninstall any toolbar or application that you're not sure of.

Ask if you have questions.

Restart your machine in case there are any system operations pending
information   Information
Old Timer-TFC is a standalone application, there is no install.

Save your work and close all open windows.
TFC will close ALL open programs including your browser!

Quote   Quote: Originally Posted by Old Timer
TFC. or Temp File Cleaner, is a small utility that will clean out all the folders on your computer that house temporary files.

The temp folders that TFC will clean are the Java, Windows Temp Folder, and the Internet Explorer, Opera, Chrome, and Safari caches.

This tool will clean the folders for all accounts on the computer including the Administrator, NetworkService, and LocalService accounts.
Download Old Timer-TFC (author Old timer) from here: Bleeping Computer

Save the application to your Desktop.
  • Right-click Huge problem!-oldtimer-tfc.png TFC on your Desktop and select Run as administrator
    Answer Yes to the UAC dialog window
  • Click the Start button to begin the cleaning temporary files and folders.
    Do not work on other things while TFC is running - most applications use some sort of temporary files. Let TFC run by itself on the machine until it completes.
If TFC prompts you to reboot, do so immediately.
If TFC does NOT prompt you, then reboot your machine immediately after TFC has completed.


6Next...

Download Malwarebytes Anti-Malware Free (click here to download, select the free version)
"Save as" the install package to your Desktop
Double click the mbam-setup file on your desktop to install and run Malwarebytes (Mbam)

Answer YES to all authorization prompts and then follow the Mbam setup prompts.
Do not make any changes to default settings.
When the install is finished, verify that only the following two options have checkmarks,
change to match if necessary.
[a] Update Malwarebytes’ Anti-Malware
[a] Launch Malwarebytes’ Anti-Malware

Make sure that there is NOT a checkmark next to:
[..] Enable free trial of Malwarebytes Anti-Malware PRO

Then click the Finish button.

Allow Mbam to update, then
Select Perform Quick Scan from the options on the Scanner tab, then
Click the Scan button.

After the scan is complete
Click on Show Results
A window displaying any detected malware is shown
Select all malware (make sure all objects are ticked [a]), then
Click on Remove Selected

The Mbam report file pops up in your text editor when Mbam has completed the removal process.

Select all of the text in the report (Ctrl+A) and paste the text in a new post on this thread.

Note   Note
If MBAM encounters a file that is difficult to remove, you are asked to restart the computer.
The restart is REQUIRED to allow Mbam to complete the removal of the malware.
Failure to restart means that the malware is still present on your machine.

You want to restart in Normal mode, not in Safe mode.


My System SpecsSystem Spec
14 Mar 2014   #48
RoasterMen

Windows 10 Pro 64-bit
 
 

Replace the thermal paste on your processor, remove the heatsink fan first then remove the thermal paste that is on the CPU (if it gets some scratches it's okay, wont hurt it) or clean off the dust from your computer. I see your Hard Drive's temperature reach 43c.
My System SpecsSystem Spec
15 Mar 2014   #49
kunoz

32 bit
 
 

Quote   Quote: Originally Posted by Slartybart View Post
Ok, quite a bit in AdwCleaner - mostly conduit malware, looks like AdwCleaner restored the browser settings, but please double check that the home page, search engines, and toolbars have nothing related to conduit.

In other words - you should recognize the value for the home page, each toolbar, and the default search engine.
Remove or disable any toolbar or search engine that you're not sure of.

Also please check Control Panel -> Programs and features for anything conduit, including SearchProtect.
Uninstall any toolbar or application that you're not sure of.

Ask if you have questions.

Restart your machine in case there are any system operations pending
information   Information
Old Timer-TFC is a standalone application, there is no install.

Save your work and close all open windows.
TFC will close ALL open programs including your browser!

Quote   Quote: Originally Posted by Old Timer
TFC. or Temp File Cleaner, is a small utility that will clean out all the folders on your computer that house temporary files.

The temp folders that TFC will clean are the Java, Windows Temp Folder, and the Internet Explorer, Opera, Chrome, and Safari caches.

This tool will clean the folders for all accounts on the computer including the Administrator, NetworkService, and LocalService accounts.
Download Old Timer-TFC (author Old timer) from here: Bleeping Computer

Save the application to your Desktop.
  • Right-click Attachment 310406 TFC on your Desktop and select Run as administrator
    Answer Yes to the UAC dialog window
  • Click the Start button to begin the cleaning temporary files and folders.
    Do not work on other things while TFC is running - most applications use some sort of temporary files. Let TFC run by itself on the machine until it completes.
If TFC prompts you to reboot, do so immediately.
If TFC does NOT prompt you, then reboot your machine immediately after TFC has completed.


6Next...

Download Malwarebytes Anti-Malware Free (click here to download, select the free version)
"Save as" the install package to your Desktop
Double click the mbam-setup file on your desktop to install and run Malwarebytes (Mbam)

Answer YES to all authorization prompts and then follow the Mbam setup prompts.
Do not make any changes to default settings.
When the install is finished, verify that only the following two options have checkmarks,
change to match if necessary.
[a] Update Malwarebytes’ Anti-Malware
[a] Launch Malwarebytes’ Anti-Malware

Make sure that there is NOT a checkmark next to:
[..] Enable free trial of Malwarebytes Anti-Malware PRO

Then click the Finish button.

Allow Mbam to update, then
Select Perform Quick Scan from the options on the Scanner tab, then
Click the Scan button.

After the scan is complete
Click on Show Results
A window displaying any detected malware is shown
Select all malware (make sure all objects are ticked [a]), then
Click on Remove Selected

The Mbam report file pops up in your text editor when Mbam has completed the removal process.

Select all of the text in the report (Ctrl+A) and paste the text in a new post on this thread.

Note   Note
If MBAM encounters a file that is difficult to remove, you are asked to restart the computer.
The restart is REQUIRED to allow Mbam to complete the removal of the malware.
Failure to restart means that the malware is still present on your machine.

You want to restart in Normal mode, not in Safe mode.
Mbam file: http://puu.sh/7wgGz.txt
My System SpecsSystem Spec
15 Mar 2014   #50
Slartybart

x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
 
 

Ok good, you're whittling down the threats.

edit: If the following folder still exists, rename it
rename C:\Program Files\SaveShare to Malware-SaveShare
(the name isn't important, just that it is renamed.)

Next, run the ESET Online scanner
ESET Online Antivirus Scanner :: Overview
ESET Online Antivirus Scanner :: Help
ESET Online Antivirus Scanner :: FAQ

Run the ESET Online Scanner
Read, then Tick [a] Yes, I accept the Terms of Use

This scanner takes a good amount of time to completely scan your system.

Please attach the output log when it completes:
C:\Program Files\EsetOnlineScanner\log.txt

Bill
.


Attached Images
Huge problem!-eset-settings.png 
My System SpecsSystem Spec
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