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Windows 7: Computer Crashes (black screen) while playing Counter Strike GO

05 Jul 2014   #1

Windows 7 Professional 64bit
 
 
Computer Crashes (black screen) while playing Counter Strike GO

Hi,
I have the problem, that my computer crashes randomly while playing CS:GO. The screen goes black and the sound starts looping.
I have to restart the computer after that.
This only seems to happen while playing CS:GO.

Maybe you can help me. The dump file is attached.




Attached Files
File Type: zip debug-ENQO-PC-05_07_2014_215006,70.zip (2.24 MB, 8 views)
My System SpecsSystem Spec
.

13 Jul 2014   #2

Windows 7 Professional 32-bit (6.1, Build 7600)
 
 

Hello eNQo,

There were posts in the BSOD (Blue Screen Of Death) area about this same thing happening, here are the links to the threads... they will hopefully give you some info on how to fix it, if nothing works just reply and I'll see what I can do.
Counter-Strike:GO Black Screen Crash
Computer get crashes/black screen while playing cs:go
My System SpecsSystem Spec
14 Jul 2014   #3

Windows 7 Professional 64bit
 
 

I have already looked at those threads but they didn't help me.

This is what Windows told me after the reboot:

Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: 116
BCP1: FFFFFA80134184E0
BCP2: FFFFF8800F9BAD1C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I attached the dmp from the Minidump folder.


Attached Files
File Type: zip Minidump_071414-34476-01.zip (90.0 KB, 0 views)
My System SpecsSystem Spec
.


14 Jul 2014   #4

Windows 7 Home Premium 64Bit
 
 

is it when you tab out?
My System SpecsSystem Spec
15 Jul 2014   #5

Windows 7 Professional 64bit
 
 

No, it is not when I tab out. After I start playing the game for 10 minutes, I can notice a huge framedrop. After that I can play for about 5 minutes with lower frames and the it just crashes. Looping the sound and giving me a black screen. The computer reboots after that.
My System SpecsSystem Spec
20 Jul 2014   #6

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by eNQo View Post
Hi,
I have the problem, that my computer crashes randomly while playing CS:GO. The screen goes black and the sound starts looping.
I have to restart the computer after that.
This only seems to happen while playing CS:GO.

Maybe you can help me. The dump file is attached.
Game might be corrupted or Steam. I would try to reinstall Steam if you do not have to many games downloaded or Try to delete the game and install it again on steam.
My System SpecsSystem Spec
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 Computer Crashes (black screen) while playing Counter Strike GO




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