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Windows 7: PC reboots while gaming

12 Feb 2015   #11
sygnus21

Windows 10 Pro
 
 

Not to take anything away from Wishmaster as she is more than capable of diagnosing game/PC issues but...

Honestly I wouldn't run Prime 95 on that system as we all know Prime 95 is a very heavy handed stress test program. Heck a lot of desktop PC's with better cooling couldn't do 45 minutes with Prime without pushing temps too high. That said, If you do decide to run Prime 95, keep a darn good eye on your temps.

As for you PS, it's a little low, but should be fine for what you're running. And I agree with Wishmaser in that it could be a PS issue, but without proper tools to test, it's just guess work.

What you might do is take you dump files and post them in the BSOD Help and Support forum and have those guys look at them, then go from there. In fact I would do that first before purchasing any new hardware or making any drastic changes.

The other thing that can cause your issue is an overheating or failing GPU. Especially is the issue only happens during gaming sessions. If you're a handy person you could take the GPU apart and re-apply some new thermo past. If not, leave well enough alone and just apply a can of compressed air to it, and the system.

However, if you notice video artifacts and other strange video anomalies, it's probably time to replace the GPU.

Good luck and let us know.


My System SpecsSystem Spec
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12 Feb 2015   #12
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I agree with sygnus21.
Not knowing what is used for cpu cooling I would be very careful with Prime/95. It can cause temps to shoot high in a few minutes.

With a system with lots of cpu cooling, running Prime 95 over 30 minutes is a wast of time. If it doesn't overheat in 30 minutes it's not going to overheat.

Seldom if ever will one work a cpu as hard as Prime 95.

A quality higher wattage power supply has it's advantages.
To do the needed work the higher wattage power supply doesn't have to work as hard, therefore it creates less heat and will last longer. Normally it will also put out cleaner volts and amps.
My System SpecsSystem Spec
13 Feb 2015   #13
amitej27

Windows 7 Ultimate x64
 
 

Thank you syngus21 and Layback Bear

I am using the stock heatsink and cooler. I have the corsair n300 mid tower case with 4 fans, 1 front 1 right side front, 1 rear, 1 upper rear. 3 of these fans are connected to the 3 SysFan ports on the motherboard and one is connected to a molex of the PSU, I might try changing that to check what Fantail mentioned.

Here are my temps from SpeedFan, they hit these numbers and remain consistent while gaming
GPU : 71-72
Core 1: 58-60
Core 2: 58-60
Core 3: 58-59
Core 4: 57-59

No artifacts or video anomalies yet.
And I actually posted this in the BSOD forum but I guess it got moved here, not sure if they would accept the thread again

I'll run Prime95 over the weekend and report back.

Your help is much appreciated!
My System SpecsSystem Spec
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13 Feb 2015   #14
Wishmaster

Windows 7 Home Premium 64bit
 
 

Sygnus21 and Layback Bear are correct. I mentioned Keep a close eye on the temps but didn't really go into detail and failed to ask about cooling. I should have. Sorry.


I would say that those temps look OK for a gaming load on a stock heat sink.
Being that its a stock heat sink though may make a Prime stress a bit risky. So if you do it, stay with it and watch closely.
My System SpecsSystem Spec
13 Feb 2015   #15
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by amitej27 View Post
Thank you syngus21 and Layback Bear

And I actually posted this in the BSOD forum but I guess it got moved here, not sure if they would accept the thread again
More than likely because you listed it as a game issue. If you're getting BSOD's, you need to state that and post the dump file there. If your issue is strictly game related than stay here.

As for running Prime95, a very close eye on those temps and be prepared to quit the program if things get too heated. No need in frying your CPU.

As for those SpeedFan temps, even though you say those are what's shown during gaming, bear in mind that just because you're gaming doesn't mean all the cores are under full load. In contrast a stress test program like Prime95 will run those cores under full load, and being that you have a stock cooler, I'm willing to bet you'll see temps in the high 60's if not 70's after 10 minutes. However if you stay below 70 on that stock cooler, not only is that impressive, but heat ain't your problem (with regard to the CPU).

And did you say you ran FurMark? This i'll test that your GPU isn't faulting.

Personally unless you're overclocking I see no need for these stress test programs; but on the other hand, if your system is faulty, they will fail/error out quickly... indicating there is an issue with your system.

Good luck.
My System SpecsSystem Spec
14 Feb 2015   #16
amitej27

Windows 7 Ultimate x64
 
 

Ran Prime95 for around 30mins and temps slowly climbed to a maximum of 72C. No reboots during the run.
Strangely, my PC has not rebooted since running Prime.

No idea if this has solved the problem but no reboots yet after hours of gaming.
My System SpecsSystem Spec
14 Feb 2015   #17
sygnus21

Windows 10 Pro
 
 

Well glad to hear that. Hopefully things has sorted themselves out.

Good luck.

Peace.
My System SpecsSystem Spec
14 Feb 2015   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I don't recommend doing any more Prime 95 with stock cooling.

Your cpu specs.
TCASE 72.72°C

PC reboots while gaming-tcase-today-only.jpg


ARK | Intel® Coreā

The only thing I can think of and it is a stretch is Prime 95 and the high temps did what they use to call a burn in test. This allow your thermal past to heat up and then cool to allow better contact. It can be worth a couple of degrees better cooling sometimes.


My System SpecsSystem Spec
16 Feb 2015   #19
amitej27

Windows 7 Ultimate x64
 
 

Reboots are back and I'm not sure where to go from here other than a new PSU.

What's strange is that it sometimes runs for hours with no reboots and sometimes only minutes. (while gaming)
Anyone has an idea what could cause this variation?
My System SpecsSystem Spec
16 Feb 2015   #20
Wishmaster

Windows 7 Home Premium 64bit
 
 

At this point I would double check for any hardware/software issues.

First, Double check all connection on the Motherboard are connected well.
Personally, I would go into the motherboard bios and reset them to "Optimized Default" too.

next, Update all drivers to the latest. GPU etc. Allow windows update to find drivers as well. make sure all is up to date.

Run MEM test for a good 8 passes on your memory.


Have you run a spyware/virus scan? Just to be sure. I do doubt this but may be a good idea to rule it out. Malwarebytes would be a good free option.

Just try to rule out everything you can. if all that comes out OK, Im not sure what else to suggest. Id be looking at the PSU myself at that point.


I do agree, I wouldn't run Prime again with a stock cooler. Core temps typically run a bit hotter than the Tcase temp, so you should be safe. But your pushing it quite close since the difference between the two will be less with less efficient cooling (stock). Better cooling will widen the Gap between Core and Tcase a little bit. But this isnt needed unless you are overclocking.

But 72c under Prime isnt bad.
We can gather from that test that the CPU doesn't have a heat issue under normal conditions and doesn't have a major stability issue. So thats a good thing.
My System SpecsSystem Spec
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 PC reboots while gaming




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