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PC randomly Shutting down during gaming.
Hello I'm new to these forums!
I call upon the might of this forum to try and solve my PCs issue of shutting down and immediately coming back online while playing games at random times. Sometimes it takes a couple hours for it to do this, sometimes it crashes in the first 5 minutes. It is an extremely frustrating thing that has been happening.
It all started when I got a new Graphics card. I replaced a MSI Nvidia GTX 760 with another MSI manufactured GTX 980. The power consumption on these cards is practically the same for the models I had so I thought to myself it would be a seamless transition. It was not as I now know because the day I made the change I started experiencing this odd behavior of shuttling down and immediately restarting.
On a different forum I went through a bunch of steps to try and diagnose what has happened. I completely deleted and reinstalled all my drivers, which helped but did not completely solve the issue, I have ruled out that it is a heating problem, I cooled the PC using an external fan to the point where the GPU didn't even go over 45C while gaming, it crashed during that test. And the possibility that my PSU is responsible is still in the air but the guy who I was talking with on that other forum was pretty certain it was not an issue. Amazon.com: Lepa G750-MAS 750W 80plus Gold Certified ATX 12V Modular Single Rail 62A Power Supply: Computers & Accessories That is a link to the PSU in question but as I said before, the power consumption on my new GPU is almost exactly the same as the old one.
So unable to figure out what it is he directed me into computer management to find this at the time of each crash. A critical level error.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 6/21/2015 12:41:53 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Braxton-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-06-21T16:41:53.114411600Z" />
<EventRecordID>241217</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Braxton-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
This he could not interpret and said I should go elsewhere to find help because he believes it is a software issue and he is a hardware expert. So I have brought it here with the hope someone understands this error here and could help me solve the mystery as to why my wonderful gaming PC has taken a 180 and has begun to bite me in the butt.