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Windows 7: Need help with DirectX & msinfo32 .

24 Jan 2016   #1
21ALox

Windows 7, 64 bit
 
 
Need help with DirectX & msinfo32 .

Hello,

Story: My games crash, i first thought it's my windows, then i thought it's the drivers and/or my graphics card, and THEN i kinda got to the idea where it's my directX causing it.
Problem: Most of my games crash, or makes my graphics card go "weird" ( By weird i mean, it shows wrong colors and then crashes the game ).

Games that crash:
GTA V
Fallout 4
Sid Meier's Civilization V
.. & more.

What i did:

#1 I contacted GTA V support about the issue and they ask you for your dxdiag and msinfo32 yet i have these 2 issues:

msinfo32:
dxdiag:

#2: I re-installed my drivers, tried every single new & old drivers.
#3: Made sure my "DirectX" is up to date, and windows update are done.
#4: Disabled nvidia HD audio in-case it was causing any issues.
#5: Tried playing with the clock of my graphic card ? " Overclocking or w/e "
#6: Changed the Value of TdrDelay & TdrLevel in regedit

How do i know/why do i think it's DirectX and msinfo32 thingy causing the problem?

I used to constantly crash on Sid Meier Civ V, when running the game using Dx11, i even tried switching my graphics card, and it still crashed me, and the graphics never loaded as they should've, BUT once i switched to Dx9 it loaded perfectly !

Note:I am using a nVidia GT 630, i ALWAYS crash at fallout 4 startup however, when i switch to my old nVidia GT 520 the game loads, no crashes. ( bad FPS ofc )
Note #2: All games are 100% legit, bought, downloaded and played using Steam.
Note #3: I get this message on few games that crash " Display driver stopped responding and has recovered"


Resolution: I tried everything possible and from what i see/been through the past few months, i think it's the DirectX 11 being corrupted/bad ? Once i switched to Dx9 everything runs perfectly & i can tell it's not my graphics card problem cause it's a new one. ( Even tried a different one. )
Note: I passed the video card stability test that nVidia suggested to me.
Quick Questions :P :
#1 Is there a way to UNINSTALL DirectX 11 and re-install it?
#2 Is it really the problem causing it?
#3 Why can't my dxdiag show me info and shows " N/a" instead?
#4 Why msinfo32 says " Can't collect information" "Cannot acces the Windows Managment Instrumentation software"

Anyone that got any idea about whats going on, and can/willing to help is greatly appreciated <3

Thanks!


My System SpecsSystem Spec
.
24 Jan 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 
try this

Its a semi BSOD,
follow these instructions.

Roy


Attached Files
File Type: txt graphics.txt (633 Bytes, 2 views)
My System SpecsSystem Spec
25 Jan 2016   #3
21ALox

Windows 7, 64 bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Its a semi BSOD,
follow these instructions.

Roy
Hey, thanks for the reply.. uhm, i am not sure what BSOD means o.O but i did what you told me to do in the instructions above, and the issue is still there :/
My System SpecsSystem Spec
.

27 Jan 2016   #4
RoasterMen

Windows 10 Pro 64-bit
 
 

BSOD or also known as Blue Screen of Death is an error screen displayed on a Windows computer system after a fatal system error, also known as a system crash: when the operating system reaches a condition where it can no longer operate safely.
My System SpecsSystem Spec
Reply

 Need help with DirectX & msinfo32 .




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