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Windows 7: GFWL Games crash after uninstalling GFWL

05 Dec 2009   #1
kevinhobson2000

Windows 7
 
 
GFWL Games crash after uninstalling GFWL

Hi,

I had an issue with games that use GFWL were it was continuingly asking me to log into my profile i would hit yes and it would just ask again and again.

So i decided to uninstall reinstall GFWL and now no game that uses it will load it just crashes.

i Have tried numerous things reinstalling the game, installing DX to no avail.

Does anyone have any ideas. Messages from the event log below:

Log Name: Application
Source: XLive
Date: 05/12/2009 11:57:38
Event ID: 3
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Kev-PC
Description:
Title StreetFighterIV.exe (1, 0, 0, 1) XLive 3.1.0099.0 (WGX_XLIVE_V3.01_RTM.091106-1035) C:\Windows\system32\xlive.dll
0x8007007f

Error loading 'd3dx9_42.dll':193

Games for Windows - LIVE DLL
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="XLive" />
<EventID Qualifiers="49152">3</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-05T11:57:38.000000000Z" />
<EventRecordID>9940</EventRecordID>
<Channel>Application</Channel>
<Computer>Kev-PC</Computer>
<Security />
</System>
<EventData>
<Data>StreetFighterIV.exe</Data>
<Data>1, 0, 0, 1</Data>
<Data>3.1.0099.0 (WGX_XLIVE_V3.01_RTM.091106-1035) C:\Windows\system32\xlive.dll</Data>
<Data>
0x8007007f

Error loading 'd3dx9_42.dll':193

Games for Windows - LIVE DLL</Data>
</EventData>
</Event>


Log Name: Application
Source: Application Error
Date: 05/12/2009 11:57:40
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Kev-PC
Description:
Faulting application name: StreetFighterIV.exe, version: 1.0.0.1, time stamp: 0x4a01253f
Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdbdf
Exception code: 0xc06d007e
Fault offset: 0x0000b727
Faulting process id: 0xae0
Faulting application start time: 0x01ca75a22286ae60
Faulting application path: D:\Games\Steetfighter IV\StreetFighterIV.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 62c8e7e0-e195-11de-b136-00005a100e8a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-05T11:57:40.000000000Z" />
<EventRecordID>9941</EventRecordID>
<Channel>Application</Channel>
<Computer>Kev-PC</Computer>
<Security />
</System>
<EventData>
<Data>StreetFighterIV.exe</Data>
<Data>1.0.0.1</Data>
<Data>4a01253f</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bdbdf</Data>
<Data>c06d007e</Data>
<Data>0000b727</Data>
<Data>ae0</Data>
<Data>01ca75a22286ae60</Data>
<Data>D:\Games\Steetfighter IV\StreetFighterIV.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>62c8e7e0-e195-11de-b136-00005a100e8a</Data>
</EventData>
</Event>


Thanks

Kev


My System SpecsSystem Spec
.

21 Jan 2010   #2
kevinhobson2000

Windows 7
 
 

Still struggling with this.

Noticed in the error that it is referencing a xlive.dll which doesnt appear to exister in the winows32 folder.

Also references a Syswow folder which is also not referenced.

Could this be the issue?

Thanks

Kev
My System SpecsSystem Spec
21 Jan 2010   #3
kevinhobson2000

Windows 7
 
 

Ok,

As i test i downloaded xlive.dll as a test and the game launched but i couldnt sigin in to my account.

So this definately points to a problem with the xlive.dll fil not being seen.

Has anyone any ideas?

Thanks

Kev
My System SpecsSystem Spec
.


22 Jan 2010   #4
kevinhobson2000

Windows 7
 
 

I cant find this file anywhere on my PC (xlive.dll).

Can anyone confirm that this file should be there after installing GFWL client?

Thanks

Kev
My System SpecsSystem Spec
22 Jan 2010   #5
kevinhobson2000

Windows 7
 
 
Finally fixed it

Ok,

I finally sorted this doing the following:

1. Uninstalled the client.
2. Uninstalled the games.
3. Unchecked hide OS file extensions so i could see the syswow64 folder.
4. Deleted all files that began with xlive* in the filename.
5. Rebooted.
6. Installed a GFWL game.
7. Rebooted again.
8. Launched the game.

All my games that rely on this damn client now work correctly

Cheers

Kev
My System SpecsSystem Spec
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 GFWL Games crash after uninstalling GFWL




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