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Windows 7: Screen turns black after playing for a short while


10 Dec 2009   #1

Windows 7 Professional
 
 
Screen turns black after playing for a short while

Hi

I have this problem where my screeen will turn black or turn off after a short while of playing games. I installed Windows 7 recently and then installed Borderlands and COD4. Both games run fine at lowest settings but after about 15-20 minutes of playing, my screen would just turn off and I'd have to switch the laptop off using the power button to reboot.

I'm not sure if this is a Windows 7 problem, graphic card issue, or heat related issue since my notebook fan is not working and i'm using a notebook cooler.


My System SpecsSystem Spec
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10 Dec 2009   #2

Win7 Ultimate X64
 
 

Quote   Quote: Originally Posted by bigsmall2000 View Post
Hi

I have this problem where my screeen will turn black or turn off after a short while of playing games. I installed Windows 7 recently and then installed Borderlands and COD4. Both games run fine at lowest settings but after about 15-20 minutes of playing, my screen would just turn off and I'd have to switch the laptop off using the power button to reboot.

I'm not sure if this is a Windows 7 problem, graphic card issue, or heat related issue since my notebook fan is not working and i'm using a notebook cooler.
Sounds as though the gfx card maybe overheating, this would cause display shutdown. When i suffered this prob in past due to broken gfx card fan the time to black screen would shorten after initial shutdown because of the card already being hot
My System SpecsSystem Spec
11 Dec 2009   #3

Win 7 pro 64-bit, Ubuntu 9.10 64-bit
 
 

Take a bag of ice, and put it under your laptop. Alternatively, put a fan next to your laptop. This is definetly a over-heating issue. Probably the graphics card.
My System SpecsSystem Spec
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11 Dec 2009   #4

Windows 7, Linux
 
 

I am going to say with the other people it's overheating. If your running a dedicated graphix setup you can get programs to slightly lower the settings. I had mine OC'd during the RC's and it worked fine but for some reason (I suspect dust but am too lazy clean) it doesn't work well with the OC anymore. So I underclock using EVGA Percision and it works fine. It's probably the core/shader clocks that are either too high or just overheating as a mem overheat tends to give artifacts more. Either way you need to find a way to cool it down.
My System SpecsSystem Spec
12 Dec 2009   #5

Windows 7 Professional
 
 

Thanks for all the advice guys. Pauly what you described is exactly what I'm experiencing. The time taken for the display to go off shortens each time i reboot. I'm going to send the laptop for repair soon.
My System SpecsSystem Spec
12 Dec 2009   #6

Win 7 pro 64-bit, Ubuntu 9.10 64-bit
 
 

Did you try the ice-thing? You dont necessarily have to send it to be repaired if you can change a fan yourself. Perhaps you can even try a liquid-hydrogen cooler
My System SpecsSystem Spec
12 Jan 2010   #7

Windows 7 Pro x64
 
 

I guess im not alone

also did you check the logs, cos the driver gets restarted.

my problem:
Black screen when playing games

looks similar
My System SpecsSystem Spec
12 Jan 2010   #8
Microsoft MVP

Win 7 Ultimate x64
 
 

This definitely doesn't help,

Quote   Quote: Originally Posted by bigsmall2000 View Post
heat related issue since my notebook fan is not working and i'm using a notebook cooler.
and if yours is one of those prone to this,

Dell, HP Lists Reveal Defective NVIDIA Mobile GPUs - InsideTech.com

HP Limited Warranty Service Enhancement (Product Numbers Included) HP Pavilion dv9000 CTO Notebook PC - HP Customer Care (United States - English)

Direct2Dell - Direct2Dell - DELL COMMUNITY

it really doesn't help. And unfortunately if yours is one of those it isn't covered by HP's extended warranty.
My System SpecsSystem Spec
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 Screen turns black after playing for a short while




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