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Windows 7: White screen "overlay" while playing World of Warcraft

18 Jan 2010   #1

Windows 7 Ultimate x64
 
 
White screen "overlay" while playing World of Warcraft

Hi,
I know there are already a few posts about white screens around as I've already tried looking for a solution on google and found my way here in the process. However, from what I've read so far.. some believe this is browser related (but people are having this with both IE and Firefox) and the rest seem to have a complete system failure from it and need to manually power down their machines. Granted, i am also having the non-respsonsive firefox from time to time but not often enough to make me worry about it. Where as with the games side of it, this is happening every 5-10 minutes.

So the symptoms are that my computer hangs for approximately 30-90 seconds and a white "misty overlay" covers everything on screen. I can still see everything behind this misty overal, my cursor is still responsive and the windows key will bring up the programs menu but other than that its basically frozen - no applications will open up and those already open are unresponsive. I was running Windows 7 x86 up until last night and this was not an issue. As soon as I've switched over to x64 this has jumped up on me. All drivers and software have been updated and running, where possible, the x64 versions of each.

Unfortunately I can't take screenshots of what I'm seeing since pretty much everything is locked out but I'm basically wondering if anyone has seen this problem too and if so, is there a solution without reverting to x86 Windows 7.

System specs have been filled out to the best of my knowledge. As I'm running a laptop just now I don't have every brand/model detail available so i've filled in with what information i can.

On a side note: I noticed in another post, somewhere, it being asked if the HDD LED went on permanently without interruption during one of these pauses. I've just noticed that mine infact does stay on solidly for the duration.

Any help/advice would be greatly appreciated.


Thanks in advance,

Wolf

My System SpecsSystem Spec
.

18 Jan 2010   #2

Win 7 pro 64-bit, Ubuntu 9.10 64-bit
 
 

Quote   Quote: Originally Posted by WolfzheaD View Post
Hi,
I know there are already a few posts about white screens around as I've already tried looking for a solution on google and found my way here in the process. However, from what I've read so far.. some believe this is browser related (but people are having this with both IE and Firefox) and the rest seem to have a complete system failure from it and need to manually power down their machines. Granted, i am also having the non-respsonsive firefox from time to time but not often enough to make me worry about it. Where as with the games side of it, this is happening every 5-10 minutes.

So the symptoms are that my computer hangs for approximately 30-90 seconds and a white "misty overlay" covers everything on screen. I can still see everything behind this misty overal, my cursor is still responsive and the windows key will bring up the programs menu but other than that its basically frozen - no applications will open up and those already open are unresponsive. I was running Windows 7 x86 up until last night and this was not an issue. As soon as I've switched over to x64 this has jumped up on me. All drivers and software have been updated and running, where possible, the x64 versions of each.

Unfortunately I can't take screenshots of what I'm seeing since pretty much everything is locked out but I'm basically wondering if anyone has seen this problem too and if so, is there a solution without reverting to x86 Windows 7.

System specs have been filled out to the best of my knowledge. As I'm running a laptop just now I don't have every brand/model detail available so i've filled in with what information i can.

On a side note: I noticed in another post, somewhere, it being asked if the HDD LED went on permanently without interruption during one of these pauses. I've just noticed that mine infact does stay on solidly for the duration.

Any help/advice would be greatly appreciated.


Thanks in advance,

Wolf
While playing World of Warcraft? Thats not a browser based game... right?
Anyway, when exactly does this happen? Is it on specific sites? Did you try running in safe mode with networking?
My System SpecsSystem Spec
18 Jan 2010   #3

Windows 7 Ultimate x64
 
 

no, its not a browser based game. I don't get the problem while browsing, only whilst gaming. I only referred to the browser related issues as that was all i've been able to find on google so far. All the other game related issues are different from mine in the sense that i dont have a complete system failure and need to restart.

But to answer your question. This happens any time I am running a game (have only tried world of warcraft so far as this is the main one i play) at roughly 5-10 minute intervals and lasts for 30-90 secs before the computer unfreezes and is responsive again.
My System SpecsSystem Spec
.


18 Jan 2010   #4

Win 7 pro 64-bit, Ubuntu 9.10 64-bit
 
 

Quote   Quote: Originally Posted by WolfzheaD View Post
no, its not a browser based game. I don't get the problem while browsing, only whilst gaming. I only referred to the browser related issues as that was all i've been able to find on google so far. All the other game related issues are different from mine in the sense that i dont have a complete system failure and need to restart.

But to answer your question. This happens any time I am running a game (have only tried world of warcraft so far as this is the main one i play) at roughly 5-10 minute intervals and lasts for 30-90 secs before the computer unfreezes and is responsive again.
Alright, have you tried running as admin and in compatibility mode?
My System SpecsSystem Spec
18 Jan 2010   #5

7 Ultimate x64
 
 

Are you running the game in compatibility mode and as admin? Did you do a clean install of the OS or an upgrade?

**edit**

lol, coolness... beat me to it.
My System SpecsSystem Spec
18 Jan 2010   #6

Windows 7 Ultimate x64
 
 

clean install guys.

and yeah also tried admin and compatibility modes too :<
My System SpecsSystem Spec
18 Jan 2010   #7

Win 7 pro 64-bit, Ubuntu 9.10 64-bit
 
 

Quote   Quote: Originally Posted by Fumz View Post
Are you running the game in compatibility mode and as admin? Did you do a clean install of the OS or an upgrade?

**edit**

lol, coolness... beat me to it.
Mwuhahaha!
Anyway, are your specs enough? Try disableing desktop composition. Are all drivers installed correctly? Go to device manager, and check for any yellow triangles. Is DirectX updated?
My System SpecsSystem Spec
18 Jan 2010   #8

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Coolness View Post
Quote   Quote: Originally Posted by Fumz View Post
Are you running the game in compatibility mode and as admin? Did you do a clean install of the OS or an upgrade?

**edit**

lol, coolness... beat me to it.
Mwuhahaha!
Anyway, are your specs enough? Try disableing desktop composition. Are all drivers installed correctly? Go to device manager, and check for any yellow triangles. Is DirectX updated?

Hey,

yeah system specs are fine for it. DX was one of the first things i updated last night so that's up to scratch too. Device drivers are all installed and up to date too. However... Desktop Composition? not familiar with that I'm afraid... what is it and where do i find settings for it

Thanks again.
My System SpecsSystem Spec
18 Jan 2010   #9

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by WolfzheaD View Post
Quote   Quote: Originally Posted by Coolness View Post
Quote   Quote: Originally Posted by Fumz View Post
Are you running the game in compatibility mode and as admin? Did you do a clean install of the OS or an upgrade?

**edit**

lol, coolness... beat me to it.
Mwuhahaha!
Anyway, are your specs enough? Try disableing desktop composition. Are all drivers installed correctly? Go to device manager, and check for any yellow triangles. Is DirectX updated?

Hey,

yeah system specs are fine for it. DX was one of the first things i updated last night so that's up to scratch too. Device drivers are all installed and up to date too. However... Desktop Composition? not familiar with that I'm afraid... what is it and where do i find settings for it

Thanks again.
found it xD disabled and re-testing now :-]
My System SpecsSystem Spec
18 Jan 2010   #10

Windows 7 Ultimate x64
 
 

seems to be fine so far guys :-] thanks very much Coolness.

Will let you know in a day or two if im available if the problem has gone or is just hiding for now :-]

Wolf
My System SpecsSystem Spec
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 White screen "overlay" while playing World of Warcraft





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