Go to your start menu and Devices and Printers. You should see your game controller from there. See if it offers a chance to diagnose your problems or offers a new driver for download. You can also go to Reliability History (type in start menu) and click on check for solutions to all problems. It will check microsoft's database to see if there is a solution. Also, if that is your first time going to Devices and Printers, make sure to enable downloading better icons for devices as they might update with device stage, and other features and all that.