Constant black screen when playing games

VenomousDaz

New member
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Hey,

I'm kinda in need of desperate help to point me in the right direction to get my issue sorted as around a week ago have been playing this particular game, World of Warcraft.. runs perfectly fine on my machine. Until today, i just keep getting a black screen after about 5 - 10 minutes of actually playing the game itself.

I updated the video card drivers, still same issue. Although once the black screen decides to come on during a game you cannot hear nothing it's as if the screen and laptop has switched itself off. I tried playing another game, left 4 dead (previously used to work too) and same problem arose with that also.

The only thing that differed from a week ago would have been windows 7 updates so i uninstalled those but no joy either and did a system restore point back to several weeks ago an still no luck. Any ideas?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Athlon X2 Dual-Core QL-643GBATi Radeon HD 3200
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Ultimate 32bit
CPU
AMD Athlon X2 Dual-Core QL-64
Motherboard
Packard Bell SJV70-PU
Memory
3GB
Graphics Card(s)
ATi Radeon HD 3200
Sound Card
Dolby Sound Room High Definition
Monitor(s) Displays
17.3" HD LED LCD Display
Hard Drives
250GB
Any ideas? I really need help on this one, searched throughout google to help with this problem but no joy on fixing this problem :(
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Athlon X2 Dual-Core QL-643GBATi Radeon HD 3200
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Ultimate 32bit
CPU
AMD Athlon X2 Dual-Core QL-64
Motherboard
Packard Bell SJV70-PU
Memory
3GB
Graphics Card(s)
ATi Radeon HD 3200
Sound Card
Dolby Sound Room High Definition
Monitor(s) Displays
17.3" HD LED LCD Display
Hard Drives
250GB

My Computer My Computer

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7 Ultimate x64i5-2500k8GB G.Skill Ripjaws X F3-12800CL7D-8GBXH 1866...EVGA GTX 570 SC
OS
7 Ultimate x64
CPU
i5-2500k
Motherboard
Asus P8P67 Pro
Memory
8GB G.Skill Ripjaws X F3-12800CL7D-8GBXH 1866MHz 8-9-8-24
Graphics Card(s)
EVGA GTX 570 SC
Sound Card
X-Fi Titanium Fatality
Monitor(s) Displays
Samsung S27A550H 27" LED
Screen Resolution
1920x1080
Hard Drives
OCZ Vertex 3 120GB.
1TB Samsung F3.
2TB Samsung F4.
PSU
PC Power & Cooling Silencer 760
Case
Lian Li Lancool K62
Cooling
Thermalright Venomous X Black/Scythe S-Flex/Shin-Etsu X23
Keyboard
MS Natural Elite 4000 Ergonomic
Mouse
Logitech G500
Internet Speed
6MB/768
Other Info
Logitech Z-5500 505 watts.
D-Link DGL-4500.
Tripp-Lite Smart Pro 1500.
What graphics card do you have?

ATI 5 series cards are currently having issues
 

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MSDN Home PremiumIntel i54GbATI Radeon HD 5770
Computer Manufacturer/Model Number
Novatech (UK) iRush Pro
OS
MSDN Home Premium
CPU
Intel i5
Motherboard
Intel DP55WB
Memory
4Gb
Graphics Card(s)
ATI Radeon HD 5770
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On Board
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Philips 170B
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1 x 1Tb
(7 Partitions)
PSU
750W
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Antec 300
Cooling
Tricool Fans
Keyboard
Microsoft 3000 Wireless
Mouse
Microsoft 5000 Wireless BlueTrack
Internet Speed
6.1 Mbps
I have ATi Radeon 3200 HD graphics card KremmenUK and thank you Fumz, i'll check the website out
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Athlon X2 Dual-Core QL-643GBATi Radeon HD 3200
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Ultimate 32bit
CPU
AMD Athlon X2 Dual-Core QL-64
Motherboard
Packard Bell SJV70-PU
Memory
3GB
Graphics Card(s)
ATi Radeon HD 3200
Sound Card
Dolby Sound Room High Definition
Monitor(s) Displays
17.3" HD LED LCD Display
Hard Drives
250GB
I was having the exact same issue with my new Gateway SX 2802-01 (from Costco), along with the Desktop Icons freezing up after a few minutes and after trying all of the fixes found on this forum, with no sucess, I finally called Costco tech support and he recommended I do an OS recovery. He told me that sometimes when OS's are mass produced on hard drives by the manufactors, some of the OS files will get corrupt causing problems as described in this forum.

Well to make a long story short, I preformed an OS recovery using the Recovery Disc I burned from my Windows 7 OS on the hard drive and it worked. I haven't had any issues with the Desktop Icons freezing up. I believe this will also take care of the Desktop going black after loading a full screen game.
 

My Computer My Computer

At a glance

Windows 7 64 bitIntel Quad Core 2.5 GHz4 GB
Computer Manufacturer/Model Number
Gateway/SX 2802-01
OS
Windows 7 64 bit
CPU
Intel Quad Core 2.5 GHz
Memory
4 GB
Monitor(s) Displays
22" Viewsonic
Hard Drives
750 GB SATA
Internet Speed
2.8 MB/Sec
It's probably the driver update for the Radeon 3200 that Windows Update pumped to you. I can't speak for the desktop version of these cards, but the mobile ones are having problems with nearly every driver version. The driver update messed up my graphics on my laptop too (eMachines E627 model). My Windows 7 boot screen would go crazy like the card was about to die (complete distortion with flickering and horizontal lines). I have found 2 fixes that worked for me:

1) Use the Win7 RTM driver that windows uses by default (WDDM 1.1 - driver v8.56.1.15) and prevent Windows Update from automatically installing updates without notification. (I am not recommending you turn off fully automatic updates, but if you want to use the original RTM driver version you have to keep Windows from updating it without notifying you). or...

2) Download the Catalyst Mobility Utility here:
32-bit: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-32.aspx
64-bit: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx
NOTE: it is sort of hidden. You have to click the link to download Catalyst Software Suite, and it will give you the tiny little program you must run which will download the full driver package. The driver package that this utility downloads is the ONLY driver package that I could get my hands on which operated my mobile radeon 3200 properly.

If you have a Mobile Radeon HD 3200, this should help you resolve your issue.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
great first post, Xorior - welcome to sevenforums - you'll fit right in :)
 

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ultimate 64 sp1i5 2500K [email protected]8 gigs GSkill Ripjaws 1600amd hd6950
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mickey megabyte 1234
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ultimate 64 sp1
CPU
i5 2500K [email protected]
Motherboard
MSI P67A-GD53
Memory
8 gigs GSkill Ripjaws 1600
Graphics Card(s)
amd hd6950
Sound Card
creative x-fi gamer
Monitor(s) Displays
samsung 24"
Screen Resolution
1920x1080
Hard Drives
ocz vertex 2e 60 gig, samsung f3 1tb, buffalo 2tb ext
PSU
antec 550
Case
antec three hundred
Cooling
i'm a cooling fan
Keyboard
saitek eclipse ii
Mouse
logitech g3
Internet Speed
about 4 Mbps
Other Info
i love win7
Thanks for the warm welcome. Those are always nice! :D
 

My Computer My Computer

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Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
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