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Windows 7: Windows 7 x64 freezes on any game 3


09 Apr 2010   #1

MS Windows 7 Ultimate 64-bit
 
 
Windows 7 x64 freezes on any game 3

Hey guys it lasted for a while, thanks for helping, but it came back, still freezing....
I updated my video card ran the memtest and still got the same problem.
Here are my dumps, it doesn't matter if you ran out of ideas, i'll try to live with it.

My System SpecsSystem Spec
.

09 Apr 2010   #2

Windows 7 Professional x64
 
 

Good call on creating a new thread.

Could you please download Speedfan and post some temps?

We really do need to test with Memtest, even though the Windows Mem Diagnostic turn up clean.

I found this for you: Boot from ISO without Burning to Disk

Follow those instructions, and run the test for at least 5 passes, or overnight.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_MINIDUMPS FOR YOU 3.zip\040910-42875-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 UP Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e00000 PsLoadedModuleList = 0xfffff800`0303de50
Debug session time: Thu Apr  8 08:55:36.509 2010 (GMT-4)
System Uptime: 0 days 0:00:55.900
Loading Kernel Symbols
...............................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c000001d, fffff960000f6d30, fffff8800237e280, 0}

Probably caused by : win32k.sys ( win32k!XCLIPOBJ::vSetup+98 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff960000f6d30, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800237e280, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION}  Illegal Instruction  An attempt was made to execute an illegal instruction.

FAULTING_IP: 
win32k!XCLIPOBJ::vSetup+98
fffff960`000f6d30 440f4fc1        cmovg   r8d,ecx

CONTEXT:  fffff8800237e280 -- (.cxr 0xfffff8800237e280)
rax=000000000000023d rbx=fffff8800237f270 rcx=00000000000001c4
rdx=fffff900c2df2650 rsi=fffff8800237ee30 rdi=00000000000000a0
rip=fffff960000f6d30 rsp=fffff8800237ec60 rbp=0000000000000001
 r8=00000000000001c4  r9=000000000000023d r10=fffff8800237efe8
r11=0000000000000251 r12=fffff8800237efe8 r13=0000000000000001
r14=0000000000000001 r15=fffff8800237f080
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010246
win32k!XCLIPOBJ::vSetup+0x98:
fffff960`000f6d30 440f4fc1        cmovg   r8d,ecx
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  LogonUI.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff960000ca4c4 to fffff960000f6d30

STACK_TEXT:  
fffff880`0237ec60 fffff960`000ca4c4 : fffff900`c2df2650 fffff880`0237ee30 fffff900`c2df2650 00000000`00000246 : win32k!XCLIPOBJ::vSetup+0x98
fffff880`0237ecc0 fffff960`0021121b : fffff900`c2df2650 fffff900`c07efbd0 00000000`00000000 fffff880`0237f270 : win32k!ENUMUNDERLAYS::ENUMUNDERLAYS+0x524
fffff880`0237ed80 fffff960`002119d8 : fffff900`c00cfce8 fffff960`0016560f 00000000`00000000 00000000`00000000 : win32k!SpBitBlt+0xef
fffff880`0237f170 fffff960`00263994 : 00000000`00000000 fffff900`c0088830 fffff900`c0000de0 fffff900`c0088830 : win32k!SpCopyBits+0x44
fffff880`0237f1e0 fffff960`0014571f : 00000000`040101d2 fffffa80`035d9b60 fffff880`0237f520 00000000`001eee38 : win32k!NtGdiBitBltInternal+0xc94
fffff880`0237f3c0 fffff800`02e71153 : 00000000`00000000 fffff880`0237f520 00000000`000a1c90 00000000`000b9d50 : win32k!NtGdiBitBlt+0x5b
fffff880`0237f430 000007fe`fd45250a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`001eee18 fffff800`02e69840 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fd45250a
fffff880`0237f880 00000000`00000000 : 00000000`00000000 00000058`00000208 fffff800`02e7e00b 00000000`0000051f : nt!KiCallUserMode


FOLLOWUP_IP: 
win32k!XCLIPOBJ::vSetup+98
fffff960`000f6d30 440f4fc1        cmovg   r8d,ecx

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32k!XCLIPOBJ::vSetup+98

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc5e0

STACK_COMMAND:  .cxr 0xfffff8800237e280 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_win32k!XCLIPOBJ::vSetup+98

BUCKET_ID:  X64_0x3B_win32k!XCLIPOBJ::vSetup+98

Followup: MachineOwner
---------
My System SpecsSystem Spec
09 Apr 2010   #3

MS Windows 7 Ultimate 64-bit
 
 

Thanks for being first to reply like always, i always like it how u bust in
My System SpecsSystem Spec
.


09 Apr 2010   #4

MS Windows 7 Ultimate 64-bit
 
 

Ok here are my tempretures:

GPU:64C
Temp1:25C
Temp2:64C
Temp3:127C
Temp:1C
Core:64C

Pretty high
My System SpecsSystem Spec
09 Apr 2010   #5

MS Windows 7 Ultimate 64-bit
 
 

.........
Ok ima boot the iso now, wish me luck
My System SpecsSystem Spec
09 Apr 2010   #6

Windows 7 Professional x64
 
 

Good luck!

Temp 3 is very high; I suspect that is your GPU. I strongly recommend addressing that problem. Open your case and blow a fan inside, directly at your motherboard and graphics card.
My System SpecsSystem Spec
09 Apr 2010   #7
Microsoft MVP

Win 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Good luck!

Temp 3 is very high; I suspect that is your GPU.
Except that it shows the GPU at 64C. More likely is that it is a phantom reading that the sensor chip can support, but there is no sensor at the other end (the one showing 1C is a god example of this). As much as Speedfan can be a good tool this is one reason I don't like recommending it for a quick temperature check, because if it isn't configured properly it is hit and miss as to what some of the readings can be.

A couple of better options would be HWInfo32,

HWiNFO & HWiNFO32 - Hardware Information and Analysis Tools

or Speccy,

Speccy - System Information - Free Download
My System SpecsSystem Spec
09 Apr 2010   #8

MS Windows 7 Ultimate 64-bit
 
 

Ok first of all i left my case open, i never get overheating problems, but the heat is high. So i did what you told me to.
Then when i run memtest at stage 7 the screen turns black and you hear my system making a loud noise then it says monitor going to sleep.
I had this problem for ages, i tried it with the case closed before but it did't work.
Anyway
my temps went down
My System SpecsSystem Spec
10 Apr 2010   #9

MS Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by stormy13 View Post
Quote   Quote: Originally Posted by Jonathan_King View Post
Good luck!

Temp 3 is very high; I suspect that is your GPU.
Except that it shows the GPU at 64C. More likely is that it is a phantom reading that the sensor chip can support, but there is no sensor at the other end (the one showing 1C is a god example of this). As much as Speedfan can be a good tool this is one reason I don't like recommending it for a quick temperature check, because if it isn't configured properly it is hit and miss as to what some of the readings can be.

A couple of better options would be HWInfo32,

HWiNFO & HWiNFO32 - Hardware Information and Analysis Tools

or Speccy,

Speccy - System Information - Free Download
I already got my info just click my system specs, under my name, i have it all in
My System SpecsSystem Spec
10 Apr 2010   #10

Windows 7 64 Bit Home Premium
 
 

OH! THIS HAPPEND TO ME! JUST GOT MY PC BACK!
you need to take it back to the store, where they send it off.. they should reapply heat sync, clear fan etc..! works for me now.


Attached Thumbnails
Windows 7 x64 freezes on any game 3-after-fix-load-.png   Windows 7 x64 freezes on any game 3-idle.png  
My System SpecsSystem Spec
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 Windows 7 x64 freezes on any game 3




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