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Windows 7: Steam, Windows 7 and Me :(

21 Apr 2010   #1
Pockmark

Windows 7 64bit Proffessional
 
 
Steam, Windows 7 and Me :(

Hi

Long time reader, 1st time poster. I am going insane right now trying to get Napoleon Total War, and Grand Theft Auto IV : Episodes from Liberty City working on my PC. This is for STEAM downloads, not cd. I have successfully installed another game from CD and ran it ok through Steam. I have also downloaded 2 other games from steam, and these have both been successful.

I run Bullguard 64bit, and Spyware Doctor 64bit (Tried with both disabled, both enabled no go). I have tried running both games from the .exe file within the Steam\commonapps directory. All ports etc are working to accept Steam and the 2 games in question.

ALL my driver are up to date for direct X, Microsoft C++, PhysX, Nvidia GFX drivers, everything on my computer. I have tried EVERY hint and tip on the steam forums, and the steam game forums, nothing has worked. I have reinstalled both games twice each. I have verified the files on both games.

I have tried everything listed at the below website :

https://support.steampowered.com/kb_...4595-wexn-6831

Both of these games when run from Steam or From the .exe file, produce the following EM each. :

Napoleon total war EM : Steam Error. The game is currently unavailable. Please try again at another time.

GTA 4 EM : Seculauncher : Failed to start application [2000] -> 0x0000002E4

Please if anyone could help that would be amazing, I dont really want to give up and waste 40 quid, as Steam are bing completely hopeless in terms of support. Apologies for the wall of text.


My System SpecsSystem Spec
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21 Apr 2010   #2
Heroxoot

Windows 7 Pro
 
 

I personally play GTA4 on W7 Pro 32bit. Maybe it just does not like 64bit?
My System SpecsSystem Spec
21 Apr 2010   #3
mpcrsc562

Windows 7 Ultimate x64
 
 

Sorry you're having these problems... Have you tried the Help Forums for the respective publishers of said games?
My System SpecsSystem Spec
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21 Apr 2010   #4
Pockmark

Windows 7 64bit Proffessional
 
 

Quote   Quote: Originally Posted by mpcrsc562 View Post
Sorry you're having these problems... Have you tried the Help Forums for the respective publishers of said games?
Yeah, but not had replies etc. Real difficult to get to the SEGA help for Napoleon total war, and its not very easy getting to contact the GTA people
My System SpecsSystem Spec
21 Apr 2010   #5
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Pockmark View Post
Napoleon total war EM : Steam Error. The game is currently unavailable. Please try again at another time.
Hmmm....the only time I've seen that error is when a game failed to completely download from steam. So...are the games fully downloaded and state so?

-steam-launch-options.jpg
Note that games say "100%-Ready"


My System SpecsSystem Spec
21 Apr 2010   #6
gaz

Windows 7 X64 Bit
 
 
steam

Have you tried changing download server???
My System SpecsSystem Spec
22 Apr 2010   #7
Pockmark

Windows 7 64bit Proffessional
 
 

Quote   Quote: Originally Posted by gaz View Post
Have you tried changing download server???
How would one do this?

Also fao sygnus21

Is there any way to check this with command options in the set launch options?
My System SpecsSystem Spec
22 Apr 2010   #8
not so gray matter

W7 Ult. x64 | OS X
 
 

Do This First

One thing you can do is verify the integrity of your game files:
Right Click Game > Properties

Name:  steamgameproperties.png
Views: 1356
Size:  28.3 KB

Local Files Tab > Verify Integrity of Game Cache

Name:  steamverifyintegrity.png
Views: 7
Size:  21.0 KB

Name:  steamvalidating.png
Views: 3
Size:  6.2 KB

If verifying the integrity of the game cache doesn't work, then:

Delete the local files for the game either by right clicking on the game or using the local files tab of the game properties menu.

Name:  steamdeletelocalcontent.png
Views: 1359
Size:  18.8 KB

File > Settings

Name:  steamfilesettings.png
Views: 1358
Size:  8.1 KB

Download Tab > Change to a different location

Name:  steamdownloadsettings.png
Views: 4
Size:  26.9 KB

Install the game again.

-steamgameinstall.png


My System SpecsSystem Spec
22 Apr 2010   #9
Heroxoot

Windows 7 Pro
 
 

Yea just delete all content and redownload it. As horrible as that sounds.
My System SpecsSystem Spec
22 Apr 2010   #10
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Pockmark View Post
Is there any way to check this with command options in the set launch options?
I'm not sure what you mean by your question, but notsograymatter is on point with his suggestion about checking the file integrity. (that's assumong the game downloaded).

If the game hasn't downloaded, you might want to contact steam as to why?. It could be an "account" issue.

Let us know.
My System SpecsSystem Spec
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 Steam, Windows 7 and Me :(




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