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Windows 7: games that wont start

05 Jul 2010   #1

windows 7 64 bit professional
games that wont start


I am trying to run Fear 2, Left4Dead and Ceasar IV on my new pc with Windows 7 64 bit. all games will not run when I start them steam acknowledges that I have the games t5he first 2 games and starts to initlise then I get a quick filcker of my screen then nothing as for Ceasar IV it does the same type of thing. I have uploaded all the latest video, audio drivers as well as all latest windows updates.
I have never run these games before as I just reciently purchased them.

I am at a loss on what I need to do to get these games working, any assistance would be great

My system is as follows:

Total amount of system memory 4.00 GB RAM
System type 64-bit operating system
Number of processor cores 4


Total size of hard disk(s) 1397 GB
Disk partition (C 886 GB Free (931 GB Total)
Media drive (D CD/DVD
Disk partition (F 230 GB Free (466 GB Total)


Display adapter type ATI Radeon HD 5700 Series
Total available graphics memory 2811 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 1787 MB
Display adapter dr

Error log:

Faulting application name: FEAR2.exe, version: 1.0.2490.0, time stamp: 0x4a9700de
Faulting module name: unknown, version:, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000022
Faulting process id: 0xfe0
Faulting application start time: 0x01cb1c94e010b083
Faulting application path: c:\users\ian\appdata\local\temp\~acetemp\steam\steam\steamapps\common\fear2\FEAR2.exe
Faulting module path: unknown

My System SpecsSystem Spec
05 Jul 2010   #2
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64

Welcome to the Seven Forums! iana

With any Steam game installation you first need to set up your user account to log in live to that and allow the download of each game's installtion files to proceed. Once the download and updates for the Steam engine are complete the option for a desktop shortcut is available on the Steam engine's "Games" window for creating a quick launch shortcut.

When going to start up any Steam you first have to log into the new Steam user account you created to then see the game load. In some cases you might have to right click on the shortcut or in the Games window start the game selected in the minimized run mode if problems are seen.

With the 64bit 7 on here Fear 2 runs without problems when simply logging in. You may want to see Direct X 9c installed as some of the titles were out before Vista and 7's release where the lack of that will prevent older titles from running in certain cases while Fear 2 was out last year and Vista DX10 ready.

The main support page Steam has for troubleshooting game crashes should be looked as well.

For the particular "Exception code: 0xc0000005" error you are seeing reviews the troubleshooting guides seen on the other support page at

Disabling any firewall and other protection programs may also remedy the startup issues since those often interfere with the Steam engine itself. For a firewall allowing Steam as an exception would be one idea as well as disabling the User Account Control(UAC) or lowering it down a notch if all the way up.
My System SpecsSystem Spec
05 Jul 2010   #3

windows 7 64 bit professional
i feel like a fool

Night Hawk

thank you for the information it all came down to my anti spyware/anti virus application, once I stopped them it worked fine. for future reference for others I am using PC tools spyware doctor with anivirus. I have now set the exceptions within PCtools spyware doctor to allow these games to run..once again thank you.
My System SpecsSystem Spec


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