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Windows 7: unable to delete an account


26 Jul 2010   #1

Windows 7 Professional 32-bit
 
 
unable to delete an account

Hello there,
I recently sent my laptop off to be repaired under its warranty and when I got it back I found out that they had made a new admin account so that they could do some test. I now want to delete this admin account but find myself unable to, when I log onto my admin account and select the unwanted account it does not show me the delete account option, so I tried logging on to the account I want to get rid of and still I am not able to find the delete account option in the control panel. Can someone help me delete that account please?
Cheers guys i look forward to your expert advice.

My System SpecsSystem Spec
.

26 Jul 2010   #2

Windows 7 Ultimate
 
 

Login to your account.

Click Start > Type Run > Hit Enter

Type "Control userpasswords2" (Without quotes) > Hit Enter

Highlight the newly created account, click "Remove".
My System SpecsSystem Spec
26 Jul 2010   #3

Windows 7 Professional 32-bit
 
 

i just done what you said and it said that it is unable to remove that admin account
My System SpecsSystem Spec
.


26 Jul 2010   #4

Windows 7 Ultimate
 
 

Can you post a screenshot of the error please?
My System SpecsSystem Spec
26 Jul 2010   #5

Windows 7 Professional 32-bit
 
 

[IMG]file:///C:/Users/HARJIN%7E1/AppData/Local/Temp/moz-screenshot.png[/IMG][IMG]file:///C:/Users/HARJIN%7E1/AppData/Local/Temp/moz-screenshot-1.png[/IMG][IMG]file:///C:/Users/HARJIN%7E1/AppData/Local/Temp/moz-screenshot-2.png[/IMG][IMG]file:///C:/Users/HARJIN%7E1/AppData/Local/Temp/moz-screenshot-3.png[/IMG]


Attached Files
File Type: docx Doc2.docx (199.4 KB, 128 views)
My System SpecsSystem Spec
26 Jul 2010   #6

Windows 7 Professional 32-bit
 
 

sorry i dont know how to upload the screen shot
My System SpecsSystem Spec
26 Jul 2010   #7

Windows 7 Ultimate
 
 

Try this:

On that same Control Userpasswords2 window, click the Advanced tab > Click the Advanced button

Click "Users" > Right click the account > Properties

Click the "Member Of" tab > Click "Add..." > Type "Users" > Click OK > Highlight "Administrators" > Click Remove > Click OK

Then try to delete the account again by the steps above.
My System SpecsSystem Spec
26 Jul 2010   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

May not be the normal administrator account
Built-in Administrator Account - Enable or Disable[2]=User Accounts
My System SpecsSystem Spec
26 Jul 2010   #9

Windows 7 Professional 32-bit
 
 

this is what appears when i select the advanced button


Attached Files
File Type: docx Doc3.docx (231.2 KB, 106 views)
My System SpecsSystem Spec
26 Jul 2010   #10

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by richc46 View Post
May not be the normal administrator account
Built-in Administrator Account - Enable or Disable[2]=User Accounts
It's not a built in admin account, OP stated when he sent his laptop to get repaired they created one (presumably for testing purposes)
My System SpecsSystem Spec
Reply

 unable to delete an account




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