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Windows 7 - Can't update Avast or Windows Update... Desperately need help ASAP |
07-31-2010
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#1 | | Windows 7 Home Premium 64-Bit |
Can't update Avast or Windows Update... Desperately need help ASAP For a couple days now, I havent been able to update Avast or Windows Update. I tried reinstalling Avast but it did not help. I have tried everything. I scanned my PC with every major malware program but they don't detect anything. What should I do?
I'm too scared to reinstall Windows 7. However, I will if I need too. I also want to format my disk in the process. How could I do this?
Also, I am scared that I wont be able to find the drivers I need for my GPU and such if I reinstall and format my disk. Where can I find these drivers?
Sorry about the messy text, this was sent from my ipod touch. | My System Specs | | System Manufacturer/Model Number iBuyPower 551D3 OS Windows 7 Home Premium 64-Bit CPU AMD Phenom II X4 965(3.4GHz) Motherboard AMD 770 Memory 4GB DDR3 Graphics Card ATI Radeon HD 5770 Sound Card Integrated - 8 Channels Monitor(s) Displays ASUS VH242H - 23.6" LCD Monitor Screen Resolution 1920x1080 Keyboard Deltaco - Swedish Gaming Keyboard Mouse GIGABYTE GM-M6800 Noble Black PSU 700W Case NZXT Apollo Gaming Tower Hard Drives 500GB SATAII |
07-31-2010
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#2 | | Windows 7 Professional x64 |
If you do reinstall, use this a guide: SSD / HDD : Optimize for Windows Reinstallation Drivers can be found almost anywhere provided you know the name of the hardware you're using. The best idea is to go to the manufacturers website, as they will have the most up to date drivers.
If you want to do a middle-ground between a clean install and not reinstalling, you can do a repair install: Repair Install
But, chances are someone knows how to fix this so what a little while longer before doing anything drastic. | My System Specs | | System Manufacturer/Model Number Dell Vostro 1700 OS Windows 7 Professional x64 CPU Core 2 Duo 2.00GHz T7250 Memory 4GB DDR2 667 Graphics Card Intel GM965 Sound Card SigmaTel HD Audio Monitor(s) Displays Built-in 17.2" and Insignia 22" Screen Resolution 1440x900 and 1360x768 Hard Drives 160GB Western Digital Scorpio Blue
1TB Seagate FreeAgent External Other Info Current warranty does not expire until 4/14/2012 |
07-31-2010
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#3 | | |
Uninstall Avast and install comparable free MS Security Essentials to see if it will Update.
Did you run the Avast Boot Scan which is the deepest AV scan you can get? Try also one of these bootable CD scans: FREE Bootable AntiVirus Rescue CDs Download List
Next run sfc /scannow to check System File integrity.
Check your Event Viewer>Admin view for repeat errrors.
Consider a Repair Install if problems persist and there are no further clues.
Is this factory installed Windows 7, or an in-place UPgrade from Vista? A clean reinstall might help you overcome corruption from one of these. Clean Install Windows 7
Use the drivers given by the Windows 7 installer and quickly updated via optional Windows Updates. Only change drivers if performance dictates or any are missing. | My System Specs | | |
08-01-2010
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#4 | | Windows 7 Ultimate RTM (Technet) |

Quote: Originally Posted by AssaultRifle For a couple days now, I havent been able to update Avast or Windows Update. I tried reinstalling Avast but it did not help. I have tried everything. I scanned my PC with every major malware program but they don't detect anything. What should I do?
I'm too scared to reinstall Windows 7. However, I will if I need too. I also want to format my disk in the process. How could I do this?
Also, I am scared that I wont be able to find the drivers I need for my GPU and such if I reinstall and format my disk. Where can I find these drivers?
Sorry about the messy text, this was sent from my ipod touch. The biggest problem I see is that you haven't told us what happens when you TRY to update. We need to know what errors you are getting, what you are seeing on screen, etc. | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Ultimate RTM (Technet) CPU 3.00 gigahertz Intel Core2 Duo E8400 Motherboard ASUSTeK Computer INC. P5K/EPU Rev 1.xx Memory 4GB Graphics Card ATI Radeon X1950 Pro Sound Card Built in HD Audio Monitor(s) Displays 22" Gateway LCD Screen Resolution 1920 x 1200 Keyboard Logitech G11 Mouse Microsoft Wireless Laser Mouse 5000 Hard Drives ST3160023A [Hard drive] (160.04 GB) -- drive 0, rev 8.01, ST3500630AS [Hard drive] (500.11 GB) -- drive 2, rev 3.AAK
ST3500630AS [Hard drive] (500.11 GB) -- drive 1, rev 3.AAK Internet Speed 13.44 Mbps |
08-01-2010
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#5 | | windows 7 home premium 64/SP1 |
I scanned my PC with every major malware program but they don't detect anything. What should I do? What programs did you use and could you update those programs? | My System Specs | | System Manufacturer/Model Number Home made OS windows 7 home premium 64/SP1 CPU Intel i7-960-3.2 @ 4.25 Motherboard ASUS P6X58D-E Memory KINGSTON KHX2000C9, Hyper X,12 GIGS with Corsair cooler Graphics Card MSI/Nvidia/460GTX-Cyclone 1GD5/OC Monitor(s) Displays DYNEX 40 IN. Screen Resolution 1920-1080 Keyboard M/S 3000 v 2.0 wireless Mouse M/S 5000 wireless PSU Corsair AX-850 Plus Gold Case Corsair 600T (Black) + side panel with 2 140 mm Noctua fans Cooling Corsair H50/2 Noctua NF-P12 (120 mm) Push/Pull Hard Drives INTEL SSD 120GB-SER 510
Seagate 1TB SATA 600 7200 rpm Hard Drive Internet Speed 3.0 mb Other Info LG BluRay-Read/Write
Sound system
KLipsch-THX
Asus Router RTN-12 |
08-01-2010
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#6 | | MS Windows 7 Ultimate SP1 64-bit |
AssaultRifle,
Did you folllow GregRocker's advice? Yes or No. | My System Specs | | System Manufacturer/Model Number Toshiba Satellite L305D laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD Athlon X2 Dual-Core QL-64, 2100 Mhz, 2 Cores Motherboard TOSHIBA Portable PC (Socket M2/S1G1) Memory 4.0GB (2x2GB) DDR2 @ 333MHz 5-5-5-15 Graphics Card ATI Radeon 3100 Graphics (Toshiba) Sound Card Realtek High Definition Audio Monitor(s) Displays Generic PnP Monitor @ 1280x800 Screen Resolution 1280 x 800 Keyboard standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives 125.03GB Corsair CSSD-V128GB2 ATA Device (IDE)
Depending upon testing, organized as 1,2, or 3 partitions with/without a 100mb system partition at the front. Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drives HL-DT-ST DVDRAM GSA-T50N ATA Device
Synaptics PS/2 Port TouchPad
Speakers (Realtek High Definition Audio)
Atheros AR5007EG Wireless Network Adapter
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
08-01-2010
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#7 | | Windows 7 Home Premium 64-Bit |

Quote: Originally Posted by karlsnooks AssaultRifle,
Did you folllow GregRocker's advice? Yes or No. Yes, I tried everything, and nothing seems to work. Avast and Windows Update just cant connect to the server. I have tried many different WLAN connections and this still happens. | My System Specs | | System Manufacturer/Model Number iBuyPower 551D3 OS Windows 7 Home Premium 64-Bit CPU AMD Phenom II X4 965(3.4GHz) Motherboard AMD 770 Memory 4GB DDR3 Graphics Card ATI Radeon HD 5770 Sound Card Integrated - 8 Channels Monitor(s) Displays ASUS VH242H - 23.6" LCD Monitor Screen Resolution 1920x1080 Keyboard Deltaco - Swedish Gaming Keyboard Mouse GIGABYTE GM-M6800 Noble Black PSU 700W Case NZXT Apollo Gaming Tower Hard Drives 500GB SATAII |
08-01-2010
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#8 | | Windows 7 Ultimate 32bit SP1 |
Clear your DNS cache and restore MS's original hosts file (sounds like you can't connect because malware has stopped it from doing so)
Copy and paste these lines in Note pad. @Echo on pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset all netsh int ip reset all shutdown -r -t 1 del %0
Save as flush.bat to your desktop. Right click on the .bat file and choose to run as Administrator. Your computer will reboot itself.
Now, run an online scan using Eset Free ESET Online Antivirus Scanner | My System Specs | | System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024 Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Other Info ATI HDMI Audio |
08-01-2010
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#9 | | Windows 7 Home Premium 64-Bit |

Quote: Originally Posted by Jacee Clear your DNS cache and restore MS's original hosts file (sounds like you can't connect because malware has stopped it from doing so)
Copy and paste these lines in Note pad. @Echo on pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset all netsh int ip reset all shutdown -r -t 1 del %0
Save as flush.bat to your desktop. Right click on the .bat file and choose to run as Administrator. Your computer will reboot itself.
Now, run an online scan using Eset Free ESET Online Antivirus Scanner Alright, will try this right now. I scanned with the last antivirus I could find on the internet, and it detected a bunch of "rootkit" viruses. No other anti virus has shown even 1 infection. I'll delete these then i'll try what you told me | My System Specs | | System Manufacturer/Model Number iBuyPower 551D3 OS Windows 7 Home Premium 64-Bit CPU AMD Phenom II X4 965(3.4GHz) Motherboard AMD 770 Memory 4GB DDR3 Graphics Card ATI Radeon HD 5770 Sound Card Integrated - 8 Channels Monitor(s) Displays ASUS VH242H - 23.6" LCD Monitor Screen Resolution 1920x1080 Keyboard Deltaco - Swedish Gaming Keyboard Mouse GIGABYTE GM-M6800 Noble Black PSU 700W Case NZXT Apollo Gaming Tower Hard Drives 500GB SATAII |
08-01-2010
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#10 | | Windows 7 Ultimate 32bit SP1 |
Quote: it detected a bunch of "rootkit" viruses.  ugh! not good | My System Specs | | System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024 Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Other Info ATI HDMI Audio Can't update Avast or Windows Update... Desperately need help ASAP problems? All times are GMT -5. The time now is 09:06 PM. |  |