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Windows 7: Help with Startup: W7 won't accept my password

02 Aug 2010   #1
jupiterstar

Windows 7
 
 
Help with Startup: W7 won't accept my password

Hi,

My netbook - a Toshiba nb305 - is inexplicably not accepting my password, nor that of my wife's who has a separate user account. We know the passwords we're inputting are correct, so have no explanation. We have ensured that the CAPS lock and NUM locks are off (and we've tried entering passwords with them on) so that's not the problem. I'm presently holidaying in Greece, and the netbook was working perfectly on the plane journey over here. Came to use it in the hotel, and it is having this problem. Tried starting in Safe Mode also but same problem occurs. Any help you could give me would be GREATLY appreciated.

Regards,


John


My System SpecsSystem Spec
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02 Aug 2010   #2
Kirsch

Windows 7 Ultimate
 
 

Is the laptop you are logging into normally used at work? If so, check the Domain you are logging into, try changing that to just the computer name.
My System SpecsSystem Spec
02 Aug 2010   #3
Zathras

Win7 Home Premium x64
 
 

I had similar problems with my desktop PC and it turned out my keyboard was bad and doing something funky with SHIFT-ing all input like the Shift key was stuck. Dunno if that helps but good luck!
My System SpecsSystem Spec
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02 Aug 2010   #4
alphanumeric

Windows 10 Education 64 bit
 
 

There may be another key besides the CAPS lock and NUM lock that changes some of the keys to a third option. If some keys have characters in a different color like blue look for a blue mode or function key.
My System SpecsSystem Spec
25 Sep 2012   #5
ggeoff

windows 7 pro 64 bit
 
 

Quote   Quote: Originally Posted by Zathras View Post
I had similar problems with my desktop PC and it turned out my keyboard was bad and doing something funky with SHIFT-ing all input like the Shift key was stuck. Dunno if that helps but good luck!
Thanks for your post. I had a similar problem and on following your advice I found I had Num Lock on

Geoff
My System SpecsSystem Spec
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 Help with Startup: W7 won't accept my password




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