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Windows 7: Strange problem with bootup

04 Aug 2010   #1

Win 7 32 bit
Strange problem with bootup

Just came to my lappy which I had previously closed down into sleep mode by shutting lid to find it won't boot up.

When I initially opened up the lid, the screen was frozen at the time I had closed the lappy dow..

I rebooted but all I get is a blank (eg no colour or icons) screen apart from the cursor which I can move.

I have tried booting into repair mode and booting from my Windows 7 dvd. It says Windows is loading files, then I get the windows flag, and then the black screen.

I have also tried booting to safe mode. It gets as far as sys32/drivers/ndis.sys then goes to the black screen, this time without the cursor visible.

So it woulod appear that I have no way to even boot from my install disc.

Any ideas folks, and no, I don't really want to reformat, lol!

My System SpecsSystem Spec

04 Aug 2010   #2

64-bit Windows 8.1 Pro

A repair install should solve your problem.... This will show you how to do a repair upgrade install to fix your currently installed Windows 7 and preserve your user accounts, data, programs, and system drivers.

Repair Install
My System SpecsSystem Spec
04 Aug 2010   #3

Win 7 32 bit

Thanks for your quick answer, but it looks from the tutorial that I can only do the repair from within Windows 7. As I cant see anything onscreen, that option is a bit tricky.

By the way, I have edited my original post - see the bit about ndis.sys...
My System SpecsSystem Spec

04 Aug 2010   #4

64-bit Windows 8.1 Pro

You need to boot from the Windows disc, and select the repair option..
My System SpecsSystem Spec
04 Aug 2010   #5

Windows 7 Ultimate 64 - OEM Service Pack 1

Tews is correct, but make sure that in your Bios that it is set to boot from your cd/dvd drive first. Report back to us please.

My System SpecsSystem Spec
04 Aug 2010   #6

Win 7 32 bit

I tried that earlier.

I boot up with the Win 7 disc and when I am asked to press any key to boot from dvd it reads the dvd, displays a progress bar telling me that Windows is loading files.

I then get a 'starting Windows' screen with the pulsing Win logo.

The dvd stops spinning and the screen remains as above for a couple of mintes or so.

The screen then reverts to a black screen with a moveable cursor. The hdd disk led does not flash.


I have left the laptop in that state for an hour with no change.

Its a bit strange as the laptop should at least boot from the dvd drive.
Thinking about it, I did install a Windows update last night.......
My System SpecsSystem Spec
04 Aug 2010   #7

64-bit Windows 8.1 Pro

do a system restore to a point before you installed the update and see if that helps...
My System SpecsSystem Spec
04 Aug 2010   #8

Win 7 32 bit

Sorry if I have not made myself clear, but my lappy will not boot up into Windows at all....

In fact, even with the install disc, the lappy does not go through the same start routine as my main PC, which I have just tried in case it was damaged. It stops before the blue welcome screen which you get when it asks for input language etc.
My System SpecsSystem Spec
04 Aug 2010   #9

64-bit Windows 8.1 Pro

It may be easier to reinstall Windows in that case...
My System SpecsSystem Spec
04 Aug 2010   #10

Win 7 32 bit

I don't seem to have that option as I cannot even boot to any workable screen even with my install disc..
My System SpecsSystem Spec

 Strange problem with bootup

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