Quote: Originally Posted by roytom
Nope... the Windows Help program (WinHlp32.exe) for Windows 7 download (Windows6.1-KB917607-x64.msu) does not work for this help file and from the program attempting to access the help it gives the error message, as before, of:-
"Cannot display this help file. try opening the help file again, and if you still get this message, copy the help file to a different drive, and try again"
Therefore the downloaded windows help update (64 bit win 7) doesn't work for this type of help file or this one in particular.
Any other possible solutions - running the old program under XP is not a practical possibility.
If it is an older type Windows Help file (.HLP), then the update from Microsoft should have worked.
Is it possible that the program is using it own proprietary help file, and it is just using the extension .HLP?
I've just checked myself, and some of my own software that uses standard Windows Help HLP files successfully opened their help files after I installed the update...