thanks for that, but I've already tried it. Nothing showed up. To be honest I've tried a load of things to try and find the problem but without any luck.
I did notice that I got the same error box pop up but with 'Intelitype.exe' at the top. I've tried to remove the software (I'm using a Microsoft Mutlimedia keyboard) but it wouldn't let me. I also tried re-installing over the top of the existing software/driver
using the latest version downloaded from the Microsoft website, but the same thing occurs, it gets nearly all the way through the installation then it stops and the error box pops up.
Is there any way to replace or over-write the HID.dll?