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Windows 7: Weird problem - cannot find files, search function not working

17 Aug 2010   #1
jeeper41

Windows 7 64 bit
 
 
Weird problem - cannot find files, search function not working

Hey guys, newbie here, I'm experiencing a weird problem with Win 7..for the last 2 days I am unable to search within folders. When I use the search box in the top right hand corner to search, windows returns search results saying "no items found". This was working perfectly fine just a few days ago, where the files I searched for would be found and highlighted. Also, when I go to the "my documents" folder (or any folder for that matter), and open subfolders, it displays the folders as empty even though the preview (when I hover the mouse over the folder) says there are files inside, and I know for a fact there are files there! Sometimes only a few files are displayed, other times the folder appears empty.

I havent changed any settings or options on my computer. This is a really annoying problem, and the standard response from Dell is "reinstall the OS". I have a lot of documents and music and even though they have been backed up, it is just a pain to go through the whole process again. Any ideas what could be happening and how to fix this before I reinstall the whole thing?

Thanks!


My System SpecsSystem Spec
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17 Aug 2010   #2
Petey7

Windows 7 Professional SP1 64-bit
 
 

Open and elevated command prompt (right click command prompt and run as admin) and type SFC /SCANNOW. See if it finds any problems. BTW, SFC is System File Checker.

I would also test the hard drive to make sure it working properly. You can use HD Tune, Seatools, or the hard drive diagnostics tool made by your hard drive manufacturer.
My System SpecsSystem Spec
18 Aug 2010   #3
jeeper41

Windows 7 64 bit
 
 

Hi Petey7 thanks for the reply. The SFC says no problems detected. The funny thing is if I go to the "my documents" folder through the "C drive - all users - etc" my files are all there. But when I go directly through the "my documents" shortcut (either on my desktop or on the start menu" the files are missing.
My System SpecsSystem Spec
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18 Aug 2010   #4
Petey7

Windows 7 Professional SP1 64-bit
 
 

It sounds like the shortcut is messed up some how. The main thing is that your files are there. I was worried that the files had somehow been erased.
My System SpecsSystem Spec
18 Aug 2010   #5
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

May be try those two MS hotfix....:

First:
The "Search programs and files" box does not display search results correctly in Windows 7 and in Windows 2008 R2

Second:
The "Search programs and files" box on the Start menu does not search files on network locations that are not indexed in Windows 7 or in Windows Server 2008 R2

That might not be directly related to the explorer search tab...!
Thought aswell you could check whenever are the settings of the Options Search Query (Indexing Options) in the Control Panel...
My System SpecsSystem Spec
30 Aug 2010   #6
remm

Win 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by NoN View Post
May be try those two MS hotfix....:

First:
The "Search programs and files" box does not display search results correctly in Windows 7 and in Windows 2008 R2

Second:
The "Search programs and files" box on the Start menu does not search files on network locations that are not indexed in Windows 7 or in Windows Server 2008 R2

That might not be directly related to the explorer search tab...!
Thought aswell you could check whenever are the settings of the Options Search Query (Indexing Options) in the Control Panel...
I tried the second option as I have indexing turned off (extra hard drive work for too little gain), but M$ now makes you enter an email address to send a link with the hotfix! WTF! I used the mailinator service and got the link, but when I clicked, got a 404 page not found error from M$. Cut/pasted the link with the same result.
My System SpecsSystem Spec
30 Aug 2010   #7
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by remm View Post
Quote   Quote: Originally Posted by NoN View Post
May be try those two MS hotfix....:

First:
The "Search programs and files" box does not display search results correctly in Windows 7 and in Windows 2008 R2

Second:
The "Search programs and files" box on the Start menu does not search files on network locations that are not indexed in Windows 7 or in Windows Server 2008 R2

That might not be directly related to the explorer search tab...!
Thought aswell you could check whenever are the settings of the Options Search Query (Indexing Options) in the Control Panel...
I tried the second option as I have indexing turned off (extra hard drive work for too little gain), but M$ now makes you enter an email address to send a link with the hotfix! WTF! I used the mailinator service and got the link, but when I clicked, got a 404 page not found error from M$. Cut/pasted the link with the same result.
So, why not enter your email to get that MS hotfix? Get it regular and they will send it to you in your mail box with the two passwords (take the first one, the second is in case) to extract it. There will be inside the mail a direct link clickable.
My System SpecsSystem Spec
30 Aug 2010   #8
remm

Win 7 Ultimate 64-bit
 
 

Quote:
So, why not enter your email to get that MS hotfix? Get it regular and they will send it to you in your mail box with the two passwords (take the first one, the second is in case) to extract it. There will be inside the mail a direct link clickable.
I did use an email address, like I said... I used Mailinator. Those are temporary email addresses that you can use in situations like this. The link to the hotfix arrived at mailinator, but is no good -- a 404 error as stated.
My System SpecsSystem Spec
30 Aug 2010   #9
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by remm View Post
Quote:
So, why not enter your email to get that MS hotfix? Get it regular and they will send it to you in your mail box with the two passwords (take the first one, the second is in case) to extract it. There will be inside the mail a direct link clickable.
I did use an email address, like I said... I used Mailinator. Those are temporary email addresses that you can use in situations like this. The link to the hotfix arrived at mailinator, but is no good -- a 404 error as stated.
I've save that patch...let me a minute to upload it for you as a x64.

Normally it doesn't link to a page 404, its a direct in the mail downloadable patch, it openned a pop-up window to "save as". Hope this help!

I've up the two patches:


Attached Files
File Type: zip Windows6.1-KB2268596-x64.zip (787.5 KB, 247 views)
File Type: zip Windows6.1-KB977380-x64.zip (1.50 MB, 215 views)
My System SpecsSystem Spec
30 Aug 2010   #10
remm

Win 7 Ultimate 64-bit
 
 

Many thanks, NoN!
My System SpecsSystem Spec
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 Weird problem - cannot find files, search function not working




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