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Windows 7: Reading a Win 7 X64 dump - symbol problems

18 Aug 2010   #1

Windows 8 Core X64
 
 
Reading a Win 7 X64 dump - symbol problems

I'm trying to look at a crash dump from a Win 7 X64 system. Keeps saying

Symbol file could not be found

The Symbol, path is correct and has the Win 7 X64 symbols in it(G:\Symbols\Win7X64):

Windows_Win7.7600.16385.090713-1255.X64FRE.Symbols.msi

downloaded from Download Windows Symbol Packages

Symbol search path is: G:\Symbols;G:\Symbols\Win7X64;G:\Symbols\WinXPSP3
Executable search path is:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621

What am I doing wrong?

My System SpecsSystem Spec
.

18 Aug 2010   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Ztruker View Post
I'm trying to look at a crash dump from a Win 7 X64 system. Keeps saying

Symbol file could not be found

The Symbol, path is correct and has the Win 7 X64 symbols in it(G:\Symbols\Win7X64):

Windows_Win7.7600.16385.090713-1255.X64FRE.Symbols.msi

downloaded from Download Windows Symbol Packages

Symbol search path is: G:\Symbols;G:\Symbols\Win7X64;G:\Symbols\WinXPSP3
Executable search path is:
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621

What am I doing wrong?
Did you just download the 64bit symbols?

Is the symbol path listed like this in win db?
SRV*C:\symbols;*Symbol information

The MS server bit is important for missing symbols. If it isnt there or is wrong it will take a long time to debug even a single DMP.

Pm me if you need help

Ken
My System SpecsSystem Spec
18 Aug 2010   #3

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

This works for me...

SRV*your local folder for symbols*htp://msdl.microsoft.com/download/symbols

i left one t out of htt, otherwise it would try to put the link

**EDIT** Ken, u beat me to it, but you have the same initial problem I did with the link!
My System SpecsSystem Spec
.


18 Aug 2010   #4

Windows 8 Core X64
 
 

I have the 64bit and 32bit Win 7 and 32bit XPSP3 symbols.

Where is win db located? I don't see it in C:\Program Files\Debugging Tools for Windows (x64) or in the Symbol file directory. Nor can I find it in the debugger.

Edit: Win db = Windows Debugger, right? I'm a bit slow tonight. Still did not see any where to enter the SRV* info you gave.
My System SpecsSystem Spec
18 Aug 2010   #5

Windows 8 Core X64
 
 

Okey, I figured out what you meant. I changed the sym path to

G:\symbols;Symbol information

and it now works, no Symbol errors.

Thank you for the info.
My System SpecsSystem Spec
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 Reading a Win 7 X64 dump - symbol problems





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