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Laptop unable to enter sleep or Hibernate
I just recently bought an HP Pavilion dv7 envy laptop with the following specs :
Intel Core i7 720QM
6GB DDR3 RAM
ATI Mobility Radeon HD 5650
2X 500GB Hard Drive
Windows 7 HP 64
I really love it and it's fast however I've been having issues with the sleep mode and I suspect it's a driver issue. When I put my laptop into sleep the screen turns blank and the lights stay on but the system doesn't shut off. I can wait for minutes and it will just hang. No matter what I press it won't come out of it unless I hard reboot.
I'll post a video of what I'm experiencing, any ideas on what generally causes sleep issues ?
I tried hibernate earlier today and it gave me the same results unable to enter hibernate.
It's weird.
And when I restart the computer and enter the desktop no error messages appear.
Where would I find the minidump file ?
Thanks