New
#1
Microsoft has lost its way
I am having a Microsoft-created problem with my computer, see https://www.sevenforums.com/software...w-me-help.html for details. This issue is critical enough that I decided to try chatting with a Microsoft tech person today. I got to their site, logged in, and hit the chat button at 4:17 pm EST. The screen said 26 folks ahead of me, average wait time 20 minutes. I figured ‘no big deal’.
An hour later the screen indicated three folks ahead of me and the average wait time still showed 20 minutes. Another hour later, nothing had changed - so I left and went to dinner. I can only draw one conclusion – that Microsoft is now a totally worthless company run by people who only care about generating a profit.