Upgrade advisor error


  1. bcltoys
    Posts : 5
    windows 7 home premium 64bit
       New #1

    Upgrade advisor error


    I am trying to run windows7 upgrade advisor on a four year old hp laptop dv5250us and keep getting ran into unexpected error please reinstall and try again but keep get same error no matter what I do.
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  3. Kirsch
    Posts : 1,180
    Windows 7 Ultimate
       New #2

    Can you please post a screenshot of the error?
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  4. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #3

    What error are you getting?
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  6. Kirsch
    Posts : 1,180
    Windows 7 Ultimate
       New #4

    I found this huge thread on Microsoft's site regarding this exact issue, and a couple of Microsoft Professionals posted a bunch of different options, some of which worked for certain people.

    Having said that, it looks as though this is still a major problem with no official fix provided from Microsoft
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  7. bcltoys
    Posts : 5
    windows 7 home premium 64bit
    Thread Starter
       New #5

    RED X comes up windows7 ran into an unexpected error please reinstall windows upgrade advisor and try again. So I uninstalled then reinstalled and still get the same error. My computer is now running XP.
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  8. mitchell65
    Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       New #6

    Have looked at the very long thread but not too thoroughly. Can't see that anyone suggested tryin gto install and run in safe mode! Might be worth a try!
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  10. Kirsch
    Posts : 1,180
    Windows 7 Ultimate
       New #7

    mitchell65 said:
    Have looked at the very long thread but not too thoroughly. Can't see that anyone suggested tryin gto install and run in safe mode! Might be worth a try!
    Hmm.. From my link :

    NCNyrk said:
    Same experience here...tried all other options listed above, and each failed in the same manner.

    Safe Mode, Clean boot, winRAR, Vista Upgrade Advisor all failed.
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