Windows 7 Won't Work

WireFrame · 27 Aug 2010

I have a Toshiba Satellite Laptop. I could not load into Windows so I tried the command prompt and did DISKPART, and activated a hidden partition, which is the E Drive.

Now the problem is I cannot get back into the Command Prompt because I believe the E Drive is activated and not the C Drive.

I have the Toshiba Recovery Disk, but when I load it up, it goes to the Starting Windows screen and then after that, a black screen with only the mouse arrow.

Also, going through Safe Mode gets me back to the Starting Windows screen and then the black screen again.

I think I need to get into the Command Prompt to fix the DISKPART to activate the C Drive, but I'm not sure.

Any help is appreciated. Thanks.

TVeblen · 27 Aug 2010

Can you get your hands on a W7 installation DVD?

If you can, the following will get you to DISKPART so you can correct the error:

1. Boot with the W7 DVD

2. Language Screen > Next > Choose: "Repair Your Computer"

3. Searches for windows installations > Lists them if any > Option Window

4. Select: "Use Recovery Tools" > Next

5. "System Recovery Options" window > Choose: "Command Prompt"

6. @ Command Prompt type: diskpart > ENTER

WireFrame · 28 Aug 2010

Thanks TVeblen for your reply.

I got to the TOSHIBA Recovery Wizard and it gets 100% done, but then gets an Error.

Error : 10-FC12-FFFF

Also I get a pop-up.

TOSIMAGEX.EXE - Corrupt File

Got any ideas how to get passed this error?

Thanks again.

Dom · 28 Aug 2010

Follow TVeblen's advice through again, only this time type in

sfc /scannow

instead of "diskpart".

TVeblen · 28 Aug 2010

Is the Toshiba Recovery Wizard a tool used to restore the laptop to it's original factory condition? Or is there a diagnostic function to it as well?

If you are trying to restore to when you bought it it makes sense that it would fail because the hard drive partition you are trying to restore to is not active.

By using a W7 install DVD you can by-pass the "corrupted" hard drive completely and correct the error from the program running from the DVD - either Diskpart, or SFC (System File Checker).

Can you get your hands on a DVD?

karlsnooks · 28 Aug 2010

WireFrame said:

I have a Toshiba Satellite Laptop. I could not load into Windows so I tried the command prompt and did DISKPART, and activated a hidden partition, which is the E Drive.

I also have a Toshiba laptop. The first thing I did was to to get rid of the recovery partition since I had absolutely no desire to restore my computer to Toshiba's collection of trial software.

Do you have a Win 7 DVD?

Carl Lawrence · 28 Aug 2010

I think that you need a Windows 7 Disc (DVD).

Bill2 · 28 Aug 2010

Download a repair disk and run the commands from there.

Download Windows 7 System Recovery Discs — The NeoSmart Files

WireFrame · 28 Aug 2010

Thanks for the help everyone.

I ran Startup Repair and it finished. But now on Boot Up it gives me a Windows Boot Manager screen which says:

File: \Windows\system32\winload.exe

Status: 0xc00000e9

Info: An unexpected I/O error has occurred.

Any way around this? It seems like I am getting closer to solving it.

Thanks.

karlsnooks · 28 Aug 2010

Do you have a Win 7 DVD?