Cant open any programs on win 7

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  1. Posts : 5
    Windows 7 Home Premium 32bit
       #1

    Cant open any programs on win 7


    Hi I having trouble on my acer laptop Im running windows 7 home premium 32 bit edition... When I click on a program I get a pop up window saying File download / security waring do u want to run or save this file...if i click on run or save its still doesnt allow me to open any programs .
      My Computer


  2. Posts : 409
    Win 10 Home Premium 64 Bit
       #2

    how odd is it a new laptop? has it worked previously? what about if you goto games in your program list and try to open solitaire for example?

    Im wondering if your trying to open some trialware that was preinstalled

    also could you goto one of the offending shotcuts right click it select properties and tell us whats written in the "target" box

    thanks
      My Computer


  3. Posts : 17,796
    Windows 10, Home Clean Install
       #3

    Run your anti virus and download and run malwarebytes. If you cannot run the anti virus, I will get you an online scan.
    http://www.malwarebytes.org/mbam.php
    http://housecall.trendmicro.com/
      My Computer


  4. Posts : 5
    Windows 7 Home Premium 32bit
    Thread Starter
       #4

    Its a fairley new laptop bout a year old no previous problems like this
    running norton anti virus now whole computer scan

    Target box says..... c../users/tim78/downloads/iexplorer.exe

    target type EXE file
      My Computer


  5. Posts : 409
    Win 10 Home Premium 64 Bit
       #5

    colehammels said:
    Its a fairley new laptop bout a year old no previous problems like this
    running norton anti virus now whole computer scan

    Target box says..... c../users/tim78/downloads/iexplorer.exe

    target type EXE file
    so its pointing to something in your downloads folder not a program .exe (actually it is pointing to internet explorer)

    try another on thats not working post up the target and tell us what its supposed to open

    you might have to take rich's advice and do an AV scan pronto

    another thing to try goto c drive then all programs find a program any program and try running the .exe directly from the program folder see if its just your shortcuts that are screwed up
      My Computer


  6. Posts : 5
    Windows 7 Home Premium 32bit
    Thread Starter
       #6

    i downloaded malwarbytes program But when i try to install it I get that same window that keeps popping up run or save....and if i press run or save the window just pops back up
      My Computer


  7. Posts : 17,796
    Windows 10, Home Clean Install
       #7

    Some malware stop you from opening programs so you cannot delete. Try the online scan.
      My Computer


  8. Posts : 5
    Windows 7 Home Premium 32bit
    Thread Starter
       #8

    target box says installer.exe"/preinsatlled/pausefor=0/interactive
    target type EXE file
    target location carbonite
      My Computer


  9. Posts : 17,796
    Windows 10, Home Clean Install
       #9

    Go for the online scan, to be sure.
      My Computer


  10. Posts : 5
    Windows 7 Home Premium 32bit
    Thread Starter
       #10

    ok doing it now
      My Computer


 
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