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Windows 7: OS or Hardware issue?

02 Sep 2010   #1

home 64 bit
 
 
OS or Hardware issue?

Ok. Im at my wits end with this computer.

My system will hang for 1-3 minutes randomly but with increased frequency right after a boot up. It will have moments of response within hang. Any click or action performed during the hang will be performed upon the hang finishing. The cursor is 99% of the time still responsive. If you click on an internet window to close, it will say not responding until the hang is over. Cntrl-alt-del will pop up after the hang. It will never permanently hang. And it seems to happen with less frequency after being powered on for a while. But will still occur. It can happen no matter what i may be doing on the computer.


I have observed the task manager during hangs and nothing seems to stand out
I have done a complete OS reinstall and the problem persists.
I have replaced the video card (gts 250 512mb)
I have run malbytes with no issues.
I have performed memtest and memory passed.
I have used passmark software for benchmarking hardware and nothing failed or under performed.
I have checked all connections within the tower.
I have lost sleep.


Iím at work when posting this so I donít have my exact pc component list
AMD x2 phenon dual 2.7
evga gts 250 512mb
gigabyte motherboard
oz ram x2 - 2gig sticks
windows 7 home

i can follow up post more accurate system information.

Thank you in advance for any help and insight anyone may provide.

~Steven

My System SpecsSystem Spec
.

02 Sep 2010   #2

Win7 HP (x64)/Win7 Ultimate (x64)
 
 

Hi

Welcome to Seven Forums
Have you tried booting with all other external peripherals disconnected apart from the mouse and keyboard?
Also have a look at updating the drivers for your hardware - in case you need to verify the installed hardware, the device manager will list these.

Regards
My System SpecsSystem Spec
02 Sep 2010   #3

Windows 7 Ultimate 64 - OEM Service Pack 1
 
 

You might what to check the integrity of the system files to do this go to start and type in cmd right click on the cmd icon and run as administrator. In the window type in the following:

sfc/scannow and let it run it will then attempt to fix any problems it may find. Please post back with your findings, if that does not help one of our other experts will try to help you further.


Steve
My System SpecsSystem Spec
.


02 Sep 2010   #4

home 64 bit
 
 

Hello. Thanks for the quick response. I'll try both of your suggestions this evening. Unless my overdue wife go into labor first
My System SpecsSystem Spec
02 Sep 2010   #5

Windows 7 Ultimate x64 SP1
 
 

It sounds like a hardware issue, considering you did a fresh install. However, have you tried installing the chipset drivers? Have you tried running diags on the HDD? How about booting up and running without any network connections being active?
My System SpecsSystem Spec
02 Sep 2010   #6

Windows 8.1 Pro RTM x64
 
 

You're welcome. Please let us know how you get on. I understand that you may have more imminent pressing things on your mind that are far more important than this, and I wish both you and your wife all the best for the baby (when s/he comes).
My System SpecsSystem Spec
06 Sep 2010   #7

home 64 bit
 
 

Sorry for the long response time. Hectic weekend.

I ran the system scan. No problems found

I booted up with only mouse and keyboard. Problem still occured.

I will look into diagnostic program for my HDD next.


I read somewhere that ram timings in bios could be off???
i have ocz gold series - pc3 12800 - ocz3g1600lv4gk - 2 gig stick x2
8-8-8 @ 1.65
My System SpecsSystem Spec
06 Sep 2010   #8

home 64 bit
 
 

I ran the diagnostics from western digital. It passed the quick test. I'll run the extended test this evening and post results.

Also, what do you mean by chipset drivers? The motherboard CD ?
My System SpecsSystem Spec
06 Sep 2010   #9

Windows 7 Ultimate x64 SP1
 
 

I wouldn't bother with the motherboard's CD, as those drivers are usually outdated. if you don't know what chipset drivers are, this would be a good time to have a friend supervise, or get the list of steps out in the open here for a clean install. Your motherboard has a chipset, typically either Intel, Nvidia, or AMD. It identifies what type of motherboard you have, what it supports, what features it has, etc...possibly the most important component to consider. That chipset has drivers, such as Intel's all-in-one installer. You should/need to have this installed before you move along to any other drivers. Without them, you can experience some odd issues, such as this.
My System SpecsSystem Spec
06 Sep 2010   #10

home 64 bit
 
 

Quote   Quote: Originally Posted by DeaconFrost View Post
I wouldn't bother with the motherboard's CD, as those drivers are usually outdated. if you don't know what chipset drivers are, this would be a good time to have a friend supervise, or get the list of steps out in the open here for a clean install. Your motherboard has a chipset, typically either Intel, Nvidia, or AMD. It identifies what type of motherboard you have, what it supports, what features it has, etc...possibly the most important component to consider. That chipset has drivers, such as Intel's all-in-one installer. You should/need to have this installed before you move along to any other drivers. Without them, you can experience some odd issues, such as this.

I have a gigabyte MA770T-UD3P mobo
AMD Athlon II x4 2.6ghz processor

Are you saying i need to reinstall OS again.. i'll cry
My System SpecsSystem Spec
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