two simple problems ...

Hi guys ,
1- every time i shut down my computer i get THIS message ...
it's the same message but i don't get " windows task manager " ... it's mostly blank and some times i get " windows logon " instead of the " task manager " .
i'm running windows 7 32 bit ... and i didn't have this problem back when i used windows vista
2- another problem is that THIS file just appeared in my external HD
a pic from inside the file
what is this ?

do you have the S.O.A.P toolkit 3??

Download details: SOAP Toolkit 3.0

because thats where those files on your external HD are from , its odd because its very old and no longer used , im assuming its from a very old program yuor using or have installed

is this shutdown problem new or has it happened since you started with win 7 ? is it a pre bought pc with the os loaded or did you install windows yourself

richc46
i still get the problem even when i hide all the services !

for the second problem , i think ... i,m not sure about this but the file appears every time i run a full system scan using BitDefender Total Security 2010
so is it ok to delete the file and run the scan again to make sure ?

archie123
mmmmm no

you mean i should follow this "How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7" again i safe mode ?

Suggest you Uninstall BitDefender using REvo Uninstaller in Advanced mode: after it runs Windows uninstaller, don't restart when prompted, press Next to delete all bolded Registry keys and files. It will set a restore point.

Install MS Security Essentials, update, run FULL scan. Run MSE with Wnidows Firewall which works perfectly with Win7.

kak2a2 said:

archie123
mmmmm no

fine ................... when you find out its not a virus come back to me