Windows 7 - Large & extra large icons blank

First post here on the SevenForums! I'm only saving the tough ones for you guys! Here's the problem:

My client's computer was infected with a virus obtained via Facebook. I removed this and multiple other infections (and I'm pretty thorough with my scanning). She gets it back, starts working on it, and apparently her devices and printers icons are blank. Not missing, like with a "blank page" icon, just... blank. Here's the kicker: it only happens with large and extra large icons. It also happens with normal folder icons. When I change it to medium or lower, they come back. I've tried rebuilding the icon cache database several times, tried sfc /scannow, tried chkdsk, tried uninstalling any recent updates, etc... There have been no hardware changes, the hard drive has been tested as good (no bad sectors), her dual monitors are at a sane resolution, and I'm confident that the viruses has been removed. Trust me -- I've tried all the obvious stuff I can think of. Thanks and Good luck!

Edit: Also, I did about 30 minutes of searching through previous threads. Couldn't find a thing, but I could have missed it...

Well you probably pulled some icon cache files off that were infected but also had the L and XL icons. If sfc didnt work you could try a repair install. It will re-install only the files with different hash marks.

Make a backup and restore point first just in case

Ken

Not a fan of the system restore... I've often seen it cause more problems than it solves...
What repair install do you speak of? Vista and 7 repair options suck compared to the repair options I had in XP. You know, the second repair option when booting to an install disc? Gone in Vista and 7. I vaguely remember another repair procedure in 7, but it basically rips out your programs while keeping your docs, and that's not what I wanna do here. And startup repair sucks. But I digress-- can you post the repair instructions anyways in case there was something I missed? Thanks for the quick response.

Welcome to Seven Forums Xileos. System restore is actually much more reliable in Windows 7. A repair install will leave programs and settings intact. Here is a great tutorial by our own Brink:

Repair Install

A Guy

Thanks A Guy. I'll give it a try when the client isn't using her computer. I'll let ya'll know what transpires. BTW, I like that signature.

Finally got a chance to try A Guy's instructions. Worked perfectly! Thanks, A Guy!

You're welcome Of course credit goes to Shawn for the great tute. A Guy