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Windows 7: Touchpad scrolling does not work

10 Sep 2010   #1
beau159

Windows 7 Home Premium 32bit
 
 
Touchpad scrolling does not work

I have a DELL XPS M1530 laptop that I just installed a full version of Windows 7. It had Windows Vista on it before. It is a replacement computer for my old DELL (same model) that was having issues.

I usually hook up a bluetooth mouse when I use my computer, but I just noticed last night when I was using the touchpad instead, is that it does not scroll up and down, or left to right. The mouse part of the touchpad works fine, as does the left and right buttons.

I am assuming the scrolling is just turned off on this computer (thinking simply first ... hoping it is not a serious issue). But I cannot find where to check to see if it needs to be turned back on.

Any suggestions?


My System SpecsSystem Spec
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10 Sep 2010   #2
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

There are only drivers for Vista and not Win 7. This may be an issue.
You could try the Vista driver under input devices.
Drivers & Downloads
My System SpecsSystem Spec
10 Sep 2010   #3
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Hi beau159, Welcome to the forums, have a read of this post Touchpad problem it may be of help to you
My System SpecsSystem Spec
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10 Sep 2010   #4
beau159

Windows 7 Home Premium 32bit
 
 

pebbly, thank you for the link, but those links are for a Toshiba. Any links for a Dell XPS M1530?

So since Windows 7 doesnt have drivers yet, is it okay that I download one that is meant for Vista 32-bit? I have had such computer problems that I would hate to cause another one.
My System SpecsSystem Spec
10 Sep 2010   #5
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Try going into control panel > mouse. You should see a Dell dialog box with several tabs including Dell Touchpad. From there you should be able to turn scrolling on/off as well as other touchpad functions. You might also check the Dell support site for the latest drivers and other apps for your machine. Go into the section appropriate for you (home, business, etc.) and use your service tag # for apps/drivers specific to your machine.

Welcome to Dell Support
My System SpecsSystem Spec
10 Sep 2010   #6
Lemur

Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
 
 

Quote   Quote: Originally Posted by marsmimar View Post
Try going into control panel > mouse. You should see a Dell dialog box with several tabs including Dell Touchpad. From there you should be able to turn scrolling on/off as well as other touchpad functions. You might also check the Dell support site for the latest drivers and other apps for your machine. Go into the section appropriate for you (home, business, etc.) and use your service tag # for apps/drivers specific to your machine.

Welcome to Dell Support
Their latest drivers are for Vista.
My System SpecsSystem Spec
10 Sep 2010   #7
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by beau159 View Post
pebbly, thank you for the link, but those links are for a Toshiba. Any links for a Dell XPS M1530?

So since Windows 7 doesnt have drivers yet, is it okay that I download one that is meant for Vista 32-bit? I have had such computer problems that I would hate to cause another one.
The link was to give you a general idea of what to look for Download and install the Vista 32bit driver in compatibility mode Compatibility Mode if it works in vista ,it will almost certainly work in win 7
My System SpecsSystem Spec
10 Sep 2010   #8
beau159

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by marsmimar View Post
Try going into control panel > mouse. You should see a Dell dialog box with several tabs including Dell Touchpad. From there you should be able to turn scrolling on/off as well as other touchpad functions. You might also check the Dell support site for the latest drivers and other apps for your machine. Go into the section appropriate for you (home, business, etc.) and use your service tag # for apps/drivers specific to your machine.

Welcome to Dell Support
See that's the thing. I have been in that area of the control panal before (not on this computer) and I have adjusted those setting before. But they are not here on this computer.

When I go into control panal, I can click on Hardware and Sound. Then I can click on Mouse. But when I do that, it just takes me to the options to adjust my bluetooth mouse. I can't find the "touchpad" anywhere, and I have seen it before on other computers, so I know it should be there.

So this sounds like I am indeed missing a driver, although it seems odd to me that I can move the mouse around with the touchpad and click on things???

I went to the DELL website and found a driver for my DELL XPS M1530 with Vista 32-bit for the following:
Dell Touchpad / Pointing Stick



Release Date:12/12/2007Version:7.1.102.7 , A00Download Type:DriverFile Format:Hard DriveFile Size:3 MB

Does that sound right?
My System SpecsSystem Spec
10 Sep 2010   #9
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by beau159 View Post
Quote   Quote: Originally Posted by marsmimar View Post
Try going into control panel > mouse. You should see a Dell dialog box with several tabs including Dell Touchpad. From there you should be able to turn scrolling on/off as well as other touchpad functions. You might also check the Dell support site for the latest drivers and other apps for your machine. Go into the section appropriate for you (home, business, etc.) and use your service tag # for apps/drivers specific to your machine.

Welcome to Dell Support
See that's the thing. I have been in that area of the control panal before (not on this computer) and I have adjusted those setting before. But they are not here on this computer.

When I go into control panal, I can click on Hardware and Sound. Then I can click on Mouse. But when I do that, it just takes me to the options to adjust my bluetooth mouse. I can't find the "touchpad" anywhere, and I have seen it before on other computers, so I know it should be there.

So this sounds like I am indeed missing a driver, although it seems odd to me that I can move the mouse around with the touchpad and click on things???

I went to the DELL website and found a driver for my DELL XPS M1530 with Vista 32-bit for the following:
Dell Touchpad / Pointing Stick



Release Date:12/12/2007Version:7.1.102.7 , A00Download Type:DriverFile Format:Hard DriveFile Size:3 MB

Does that sound right?
Yes ,that will be the latest driver, install in compat mode
My System SpecsSystem Spec
10 Sep 2010   #10
beau159

Windows 7 Home Premium 32bit
 
 

Woo-hoo! We're up and running and scrolling. Thanks everyone!
My System SpecsSystem Spec
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 Touchpad scrolling does not work




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