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Windows 7 - Touchpad scrolling does not work |
09-10-2010
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#1 | | Windows 7 Home Premium 32bit |
Touchpad scrolling does not work I have a DELL XPS M1530 laptop that I just installed a full version of Windows 7. It had Windows Vista on it before. It is a replacement computer for my old DELL (same model) that was having issues.
I usually hook up a bluetooth mouse when I use my computer, but I just noticed last night when I was using the touchpad instead, is that it does not scroll up and down, or left to right. The mouse part of the touchpad works fine, as does the left and right buttons.
I am assuming the scrolling is just turned off on this computer (thinking simply first ... hoping it is not a serious issue). But I cannot find where to check to see if it needs to be turned back on.
Any suggestions?
| My System Specs | | OS Windows 7 Home Premium 32bit |
09-10-2010
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#2 | | Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer |
There are only drivers for Vista and not Win 7. This may be an issue.
You could try the Vista driver under input devices. Drivers & Downloads | My System Specs | | System Manufacturer/Model Number Dell and Custom OS Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer CPU System 1: i7 2600@3.4GHz, System 2: AMD FX-4100 Zambezi 3.6G Motherboard System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+ Memory System 1: 8GB System 2: 8GB Graphics Card System 1: ATI FirePro V4800 System 2: Radeon HD 6850 Sound Card System 1: onboard System 2: onboard Monitor(s) Displays System1: Viewsonic HDMI 24" Screen Resolution System 1: 1920x1080 System 2: 1920x1080 Case System 1: Dell System 2: Cooler Master Hard Drives System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s Internet Speed 10 MBPS |
09-10-2010
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#3 | | |
Hi beau159, Welcome to the forums, have a read of this post Touchpad problem it may be of help to you | My System Specs | | System Manufacturer/Model Number self build OS win 7 ultimate CPU amd phenom x4 9600 Motherboard asus m2n32-sli deluxe Memory corsair twinxs 2x2gb Graphics Card 2x nvidia 1gb 8500gt Sound Card onboard Monitor(s) Displays 19" lg ring tft PSU oryxx tornado 750w Case thermaltake xaser lll Cooling artic freezer64 pro + 7 case fans Hard Drives maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb |
09-10-2010
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#4 | | Windows 7 Home Premium 32bit |
pebbly, thank you for the link, but those links are for a Toshiba. Any links for a Dell XPS M1530?
So since Windows 7 doesnt have drivers yet, is it okay that I download one that is meant for Vista 32-bit? I have had such computer problems that I would hate to cause another one. | My System Specs | | OS Windows 7 Home Premium 32bit |
09-10-2010
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#5 | | |
Try going into control panel > mouse. You should see a Dell dialog box with several tabs including Dell Touchpad. From there you should be able to turn scrolling on/off as well as other touchpad functions. You might also check the Dell support site for the latest drivers and other apps for your machine. Go into the section appropriate for you (home, business, etc.) and use your service tag # for apps/ drivers specific to your machine. Welcome to Dell Support | My System Specs | | System Manufacturer/Model Number Sony Vaio VPCEB47GM Laptop OS Win 7 Pro 64-bit CPU Intel i5 2.4 Ghz Memory 8GB DDR3 Graphics Card Intel HD 3000 Sound Card IDT High Definition Monitor(s) Displays 15.6 WGXA Anti-Glare LED Screen Resolution 1280x800 Hard Drives 640Gb 7200rpm |
09-10-2010
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#6 | | Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer |

Quote: Originally Posted by marsmimar Try going into control panel > mouse. You should see a Dell dialog box with several tabs including Dell Touchpad. From there you should be able to turn scrolling on/off as well as other touchpad functions. You might also check the Dell support site for the latest drivers and other apps for your machine. Go into the section appropriate for you (home, business, etc.) and use your service tag # for apps/ drivers specific to your machine. Welcome to Dell Support Their latest drivers are for Vista. | My System Specs | | System Manufacturer/Model Number Dell and Custom OS Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer CPU System 1: i7 2600@3.4GHz, System 2: AMD FX-4100 Zambezi 3.6G Motherboard System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+ Memory System 1: 8GB System 2: 8GB Graphics Card System 1: ATI FirePro V4800 System 2: Radeon HD 6850 Sound Card System 1: onboard System 2: onboard Monitor(s) Displays System1: Viewsonic HDMI 24" Screen Resolution System 1: 1920x1080 System 2: 1920x1080 Case System 1: Dell System 2: Cooler Master Hard Drives System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s Internet Speed 10 MBPS |
09-10-2010
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#7 | | |

Quote: Originally Posted by beau159 pebbly, thank you for the link, but those links are for a Toshiba. Any links for a Dell XPS M1530?
So since Windows 7 doesnt have drivers yet, is it okay that I download one that is meant for Vista 32-bit? I have had such computer problems that I would hate to cause another one. The link was to give you a general idea of what to look for  Download and install the Vista 32bit driver in compatibility mode Compatibility Mode if it works in vista ,it will almost certainly work in win 7 | My System Specs | | System Manufacturer/Model Number self build OS win 7 ultimate CPU amd phenom x4 9600 Motherboard asus m2n32-sli deluxe Memory corsair twinxs 2x2gb Graphics Card 2x nvidia 1gb 8500gt Sound Card onboard Monitor(s) Displays 19" lg ring tft PSU oryxx tornado 750w Case thermaltake xaser lll Cooling artic freezer64 pro + 7 case fans Hard Drives maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb |
09-10-2010
|
#8 | | Windows 7 Home Premium 32bit |

Quote: Originally Posted by marsmimar Try going into control panel > mouse. You should see a Dell dialog box with several tabs including Dell Touchpad. From there you should be able to turn scrolling on/off as well as other touchpad functions. You might also check the Dell support site for the latest drivers and other apps for your machine. Go into the section appropriate for you (home, business, etc.) and use your service tag # for apps/drivers specific to your machine. Welcome to Dell Support See that's the thing. I have been in that area of the control panal before (not on this computer) and I have adjusted those setting before. But they are not here on this computer.
When I go into control panal, I can click on Hardware and Sound. Then I can click on Mouse. But when I do that, it just takes me to the options to adjust my bluetooth mouse. I can't find the "touchpad" anywhere, and I have seen it before on other computers, so I know it should be there.
So this sounds like I am indeed missing a driver, although it seems odd to me that I can move the mouse around with the touchpad and click on things???
I went to the DELL website and found a driver for my DELL XPS M1530 with Vista 32-bit for the following: Dell Touchpad / Pointing Stick Release Date:12/12/2007 Version:7.1.102.7 , A00 Download Type:Driver File Format:Hard Drive File Size:3 MB
Does that sound right? | My System Specs | | OS Windows 7 Home Premium 32bit |
09-10-2010
|
#9 | | |

Quote: Originally Posted by beau159 
Quote: Originally Posted by marsmimar Try going into control panel > mouse. You should see a Dell dialog box with several tabs including Dell Touchpad. From there you should be able to turn scrolling on/off as well as other touchpad functions. You might also check the Dell support site for the latest drivers and other apps for your machine. Go into the section appropriate for you (home, business, etc.) and use your service tag # for apps/drivers specific to your machine. Welcome to Dell Support See that's the thing. I have been in that area of the control panal before (not on this computer) and I have adjusted those setting before. But they are not here on this computer.
When I go into control panal, I can click on Hardware and Sound. Then I can click on Mouse. But when I do that, it just takes me to the options to adjust my bluetooth mouse. I can't find the "touchpad" anywhere, and I have seen it before on other computers, so I know it should be there.
So this sounds like I am indeed missing a driver, although it seems odd to me that I can move the mouse around with the touchpad and click on things???
I went to the DELL website and found a driver for my DELL XPS M1530 with Vista 32-bit for the following: Dell Touchpad / Pointing Stick Release Date:12/12/2007 Version:7.1.102.7 , A00 Download Type:Driver File Format:Hard Drive File Size:3 MB
Does that sound right? Yes ,that will be the latest driver, install in compat mode | My System Specs | | System Manufacturer/Model Number self build OS win 7 ultimate CPU amd phenom x4 9600 Motherboard asus m2n32-sli deluxe Memory corsair twinxs 2x2gb Graphics Card 2x nvidia 1gb 8500gt Sound Card onboard Monitor(s) Displays 19" lg ring tft PSU oryxx tornado 750w Case thermaltake xaser lll Cooling artic freezer64 pro + 7 case fans Hard Drives maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb |
09-10-2010
|
#10 | | Windows 7 Home Premium 32bit |
Woo-hoo! We're up and running and scrolling. Thanks everyone! | My System Specs | | OS Windows 7 Home Premium 32bit Touchpad scrolling does not work problems? All times are GMT -5. The time now is 09:35 PM. |  |