logon problem

I recently changed my log on password and it includes the letter é, which is usually no problem since I'm using an Icelandic input mode on the keyboard.

however I sudden can't log on, it seems as if my keyboard has switched to English. I've tried using safe mode and safe mode with networking but it just stops loading after a while. I also tried the last known restore point but that had an error and I'm running out of ideas.

I'm on a dell laptop, inspiron, and I'm using windows 7. wondering if anyone has any solutions?

thanks.

Hello talma, welcome to Seven Forums!





Have a look at Option Three in the tutorial at the link below to see it will be a help to get you back into your account, though if the keyboard is causing issues you may end-up right back where you started.


Password Reset Options in Windows 7

I'm pleased you found a solution and thanks for posting back with an update.