Windows 7: Superfetch doesn't work

Please help. I was installing a Buffalo External Ministation harddrive on to my Dell Inspiron 1545 Laptop and now the laptop doesn't work properly. It is super-slow. I ran a diagnostic check and it appears to be the superfetch which is not working. I tried updating windows to no avail. I contacted buffalo who said to contact Dell - I'm at my wits end. My laptop is using 94%RAM ATM. I have tried changing the settings for the superfetch in msconfig but that doesn't work. I did a system restore and that didn't work. I don't know what to do. The laptop works OK in safe mode.

Is the superfetch service started?

Open the Services window by typing services.msc in Start Search. Then locate the SuperFetch key.

Start the service if stopped.

Double-click on the window, change the start up type is Automatic.

Hi prabz, yes it is working I just checked. It doesn't work in safe-mode so I had to go back to 'normal' mode and it took ages to check alas.

It is not Superfetch...your problem lies with whatever is causing your system to use 94% of your RAM. Obviously it has something to do or was caused by installing whatever this Buffalo thing is.

What has superfetch got to do with this? I suspect you installed some software/ driver associated with Buffalo thats causing the issue.

OK, I agree to be honest. However, when I phoned Buffalo and said I had done a restore and still had the problem they insisted that the problem would have gone as a restore would remove all things Buffalo - I didn't agree at all but am at a loss on how to fix the problem. Any ideas ?

Try running a clean boot to isolate the issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Great, thanks Bill2 I shall do that.

Bill2 is right, i have the same ministation, DONT use the software that comes with it, it dates back to 2007, im guessing you mean the lockware aswell,that didnt work right for me,plus did you format th drive as my drive came as FAT32,reformat to NTFS,if i remember i had to find a program to do it,i couldnt just use Windows

Hello gaz, very interesting reply. Yes I did use the software much to my chagrin. I wish I had never bought the thing now. I did also reformat it because as you know it wont accept files larger than 4GB otherwise. The whole thing is a mess and for Buffalo to refute point-blank that the fault did not lie in their product is reprehensible. I will do what Bill2 says tomorrow as it's a bit late in the day for me to go changing things now. Thanks for your comments though - greatly appreciated.

Another thing which Buffalo said was that it didn't come with software.....oh no.....then what was that I set it up with then !