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#11
How long ago did you buy the monitor, maybe you can still return it.
How long ago did you buy the monitor, maybe you can still return it.
Now here is a tale of woe.I bought the monitor from Amazon(not direct one of their marketplaces) In June,I work away from home,so the day before I left I ordered the monitor.By the time I got back and started the setup it was four weeks later.Yes I did complain to Amazon,I did put in appeal,because my 14 days had passed I was scuppered.I lost my appeal.I know that's pretty rotten but I'll have to live with it.So this morning it's back on the phone to Samsung.I don't expect any more joy from them either.Their customer service is bad to say the least.
Thanks for your reply.
Result,Samsung are replacing the monitor within 2 days.Why couldn't they have gone down this route when I previously called them.Will keep you posted on developments.Thanks for everybody's input into trying to solve my problem.Appreciated.