Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: I think my netbook is infected by a virus... HELP

20 Sep 2010   #1
bordz0o521

Windows 7 Starter
 
 
I think my netbook is infected by a virus... HELP

Sorry for newbie questions. New here in the forums. My problem is, my task manager has 2 process "csrss.exe" and "winlogon.exe" and they dont have a username and description(BTW im using Windows 7 starter). Ive searched any info about it in google and they all said it was a windows process and its ok. I also found out that some virus can imitate those 2 process, so i downloaded antivirus and to no avail they did not find any virus at all even MSE. After i finished scanning I found out that I have some hidden folders in my documents they are my music - my videos - my pictures. 1 shortcut folder and another with a padlock logo in it.
(screeny:http://i80.photobucket.com/albums/j1...yDocuments.jpg)
And also in my drive C. The folders are Documents and Setting and Recycle.bin
(screeny:http://i80.photobucket.com/albums/j1...MyComputer.jpg)
Is my netbook really infected by a virus. If it is what whould i do? Thank you so much in advance.


My System SpecsSystem Spec
20 Sep 2010   #2
Orbital Shark

 
 

Hi bordz0o521, welcome to the forums

The 2 processes are standard in the running of Windows, I have them running too . The padlock icons means that the 'Owner' of the folder is 'SYSTEM' and it's nothing to be concerned about. If you are unsure you can download malwarebytes from Malwarebytes and run a system scan just for piece of mind.

Hope this helps


OS
My System SpecsSystem Spec
20 Sep 2010   #3
strollin

W7 Ult desktop, W8.1 laptop, W7 Home netbook, W8.1 tablet, Win 10 TP VM
 
 

The reason you are seeing those "extra" folder icons in your document library is because you have unchecked the folder option that says "Hide protected operating system files (Recommended)". You would be better off to leave that option enabled, since those are protected system files there's nothing you can do with them which is why they show the padlock.

Unless your netbook is exhibiting strange behavior (running slow, freezing, etc...) I wouldn't worry about those processes, they are normal system processes.
My System SpecsSystem Spec
01 Oct 2010   #4
bordz0o521

Windows 7 Starter
 
 

thanks for the info guys...
@orbital shark: ima download it just to be sure ^_^
@strollin: ic... better enabled it then ^_^
thanks again! (and umm sorry for the long reply... soooo busy... xD)
My System SpecsSystem Spec
01 Oct 2010   #5
Tews

64-bit Windows 8.1 Pro
 
 

Let us know how it comes out..
My System SpecsSystem Spec
Reply

 I think my netbook is infected by a virus... HELP




Thread Tools





Similar help and support threads
Thread Forum
Infected by an Explorer virus
Hi Seems like I've been infected by an IExplorer virus that first causes the the browser to crash and eventually slows down my entire system. I first started when I got a popup window asking me to update flashplayer.exe that kept popping up similar to this one. I tried everything including a...
System Security
Would an image restore fix a virus infected PC?
I was just reading about all the new virus/malware threats. So far I've never been infected, but if it happens, would an image restore using the boot CD make everything A-OK again?
Backup and Restore
how to fix infected from s.m.s.r.t virus
hello guys, i have window 7 home premium it is infected with the (data recovery) s.m.a.r.t virus. as i turn on the comp it it start with it, desktop is almost blank. i need help with it how to fix this pain ,and one more thing to tell you guys another message comes up same time :warn: System...
System Security
Keep getting infected with virus even after formatting pc
Hello. I am having a pretty serious issue with a virus that keeps re-infecting my pc even after I format and reinstall Windows. I will try to provide as much detail as possible about my situation. I have been dealing with this repeated infection for quite some time now and have tried a few...
System Security
If your system was infected with a virus, would you ?
Would you, attempt to disinfect and clean or would you just format and reinstall Windows ? I guess it depends on how serious the situation is, but isn't reinstalling always best due to the fact it wipes everything clean ?
System Security
System infected with a Virus
I am using an AV "nod32 v3 Full Version" and since last 3-4 years i hadnt ever had any virus attack on my pc/lapy. few days ago i used flashdrive of a friend ofmine for formating and since then my lapy catched a virus from it. Exactly what it did was all folders in my data drives (g h)...
System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:18.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App