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#1
Black Desktop Startup w/ Libraries Window
Toshiba Satellite L505-S5988
Windows 7
Every time I start up the laptop the desktop is black, there is no icons, and there is no bar at the bottom of the screen, and also the Libraries Window show up at the start up.
Dose anyone know what this is, and how I can fix it?
Thank you very much in advance.
This laptop also did not come with any CD so I don't have an option to reformat do I?
I think it maybe a virus but I'm not sure and I don't know what to do about it, when I try to open Mozzila Firefox from that Libraries Window i get a msg saying:
Microsoft Secuity Essential Alert (another window)
Detected items: Unknown Win 32/Trojan
Alert Level: Severe
Reccomendation: Remove
Status: Suspended
I click apply and it says Unable to remove threat then it want me to scan online...
but i havnt tried pressing that button...
I've also scan with avg but even after it didn't fix anything.
please help Thankyou again for anyhelp i may get and +rep