Laptop locks up in mid-sleep mode

Page 1 of 2 12 LastLast

  1. Posts : 10
    Microsoft Windows 7 Home Premium x64 SP1
       #1

    Laptop locks up in mid-sleep mode


    About a few hours ago, I folded my laptop shut to put it into sleep mode. I left the room for a bit, and came back to notice that I could still hear the fans running. The power light wasn't pulsing to indicate the computer was asleep, either. When I opened the computer, the screen wouldn't turn on, and the computer wouldn't respond to anything I did. All I could was do a force shut down and restart. I've had to do this three times now-the computer refuses to go fully into sleep mode. The only thing I suspect may be the culprit may be the updates I installed today.

    • Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2398632)
    • Security Update for Microsoft Office 2003 (KB2288613)
    • Update for Microsoft Office 2010 (KB2077208)
    • Windows Malicious Software Removal Tool x64 - September 2010 (KB890830)
    • Security Update for Windows 7 for x64-based Systems (KB2347290)
    • Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family

    Does anyone know what the issue may be here?
      My Computer


  2. Posts : 6,885
    Windows 7 Ultimate x64, Mint 9
       #2

    Uninstall them and see if sleep mode works again. If so, reinstall them one at a time until it breaks, then don't install that update.

    ~Lordbob
      My Computer

  3.    #3

    Was sleep working before?

    If so, System Restore to before it stopped working, working backward until Sleep works correctly.

    Then create a Restore point entitled "Sleep working"

    Now apportion enough Disk Space (10-20%) to hang onto Restore points at Computer>Properties>Advanced Setting>SysProtection>Configure.

    If sleep stops working again, you now have a baseline to return to.

    Install those Updates again one at a time to see which one affects sleep. See if you can isolate the problem Update then open a Support case with Windows Updates via email.
    Last edited by gregrocker; 21 Sep 2010 at 23:14.
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    Rixanu,
    Did sleep ever work correctly on this computer?
      My Computer


  5. Posts : 47
    Windows 7 Pro x64
       #5

    Check the Event Log. Iv got the feeling an error is reoccurring
      My Computer


  6. Posts : 10
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       #6

    It appears as if a program called Connectify, or one of the services related to it was causing the problem. I did a system restore to before the updates, and it didn't help. So I went back one further, before I installed Connectify. This one solved my problem. The strange thing is that sleep worked fine when I first installed the program. It also uninstalled a demo of Audiosurf, but I doubt that was the culprit. I have verified this by re-installing the updates, and sleep still works fine. Thank you for the assistance, everyone.
      My Computer

  7.    #7

    If this is an old program and you need it, you can try installing it in compatibility mode to see if it still affects sleep. Compatibility Mode

    Set a restore point before the reinstall.

    Here is a screenshot of how to apportion more System Restore space (if you have HD space to spare) so you can hang onto the "Sleep works" restore point:
    Attached Thumbnails Attached Thumbnails Laptop locks up in mid-sleep mode-capture.png  
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #8

    Rizanu,
    The problem with Connectify doesn't surprise me.

    I tried Connectify and because of problems thereafter, I uninstalled Connectify.

    You can do what Connectify does yourself. Let's see if I can find the reference for it.

    Didn't find url immediately, but will and will post back.
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #9
      My Computer


  10. Posts : 10
    Microsoft Windows 7 Home Premium x64 SP1
    Thread Starter
       #10

    Oh wow, thank you karlsnooks! It's a shame Connectify causes problems like this, but it's good to know that I can do this manually.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:07.
Find Us