| Windows 7: Laptop locks up in mid-sleep mode |
21 Sep 2010
|
#1 | | Microsoft Windows 7 Home Premium x64 SP1 |
Laptop locks up in mid-sleep mode About a few hours ago, I folded my laptop shut to put it into sleep mode. I left the room for a bit, and came back to notice that I could still hear the fans running. The power light wasn't pulsing to indicate the computer was asleep, either. When I opened the computer, the screen wouldn't turn on, and the computer wouldn't respond to anything I did. All I could was do a force shut down and restart. I've had to do this three times now-the computer refuses to go fully into sleep mode. The only thing I suspect may be the culprit may be the updates I installed today. - Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2398632)
- Security Update for Microsoft Office 2003 (KB2288613)
- Update for Microsoft Office 2010 (KB2077208)
- Windows Malicious Software Removal Tool x64 - September 2010 (KB890830)
- Security Update for Windows 7 for x64-based Systems (KB2347290)
- Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family
Does anyone know what the issue may be here? | My System Specs |
| System Manufacturer/Model Number HP Pavilion dv6-6135dx OS Microsoft Windows 7 Home Premium x64 SP1 CPU AMD A8-3500M Memory 6 GB DDR3 Graphics Card AMD Radeon HD 6750M Monitor(s) Displays Laptop 15" Screen Resolution 1366x768 Hard Drives 600 GB TOSHIBA MK6476GSX SATA Disk Device |
21 Sep 2010
|
#2 | | Windows 7 Ultimate x64, Mint 9 In the Crust |
Uninstall them and see if sleep mode works again. If so, reinstall them one at a time until it breaks, then don't install that update.
~Lordbob | My System Specs | | System Manufacturer/Model Number Hera OS Windows 7 Ultimate x64, Mint 9 CPU Intel i5-2500k Motherboard ASUS P8P67 Pro Memory 2x 4Gb Corsair VENGEANCE DDR3-1600 Graphics Card NVidia GeForce N260GTX Twin Frozr Sound Card Realtek HD OnBoard Audio Monitor(s) Displays ASUS 24" Monitor Screen Resolution 1920x1080 Keyboard Razer Tarantula Mouse Razer Lachesis PSU Cooler Master Real Power Pro 750W Case Cooler Master Haf 932 Cooling Fans Hard Drives G.SKILL Phoenix Series 60GB SATA II MLC Internal Solid State Drive (SSD)
SAMSUNG Spinpoint F3R 1TB 7200 RPM 32MB Cache SATA II Internet Speed not fast enough |
21 Sep 2010
|
#3 | | Win7 x 6 PC's California, Florida, Boston |
Was sleep working before?
If so, System Restore to before it stopped working, working backward until Sleep works correctly.
Then create a Restore point entitled "Sleep working"
Now apportion enough Disk Space (10-20%) to hang onto Restore points at Computer>Properties>Advanced Setting>SysProtection>Configure.
If sleep stops working again, you now have a baseline to return to.
Install those Updates again one at a time to see which one affects sleep. See if you can isolate the problem Update then open a Support case with Windows Updates via email.
Last edited by gregrocker; 21 Sep 2010 at 11:14 PM..
| My System Specs | | |
21 Sep 2010
|
#4 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
Rixanu,
Did sleep ever work correctly on this computer? | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
22 Sep 2010
|
#5 | | Windows 7 Pro x64 New Zealand |
Check the Event Log. Iv got the feeling an error is reoccurring | My System Specs | | OS Windows 7 Pro x64 CPU Intel E6300 2.8Ghz Motherboard ASUS P5QPL-AM Intel G41 Memory Corsair TWIN2X 2x2GB 5-5-5-18 Graphics Card ATI HD5770 GDDR5 1GB Sound Card 5.1 Internal Monitor(s) Displays Samsung Series 5 32" Full HD Keyboard Logitech G15 Mouse CoolerMaster Sentinal (set at 5600dpi) PSU CoolerMaster 550W eXtreme Power Plust Silent 12CM Case Lian-Li Lancool PC-K56B Cooling Stock Fan, Water Cooling for HDD, GPU, CPU on the Way :D Hard Drives Seagate Barracuda 500GB 7200 16MB SATAII
WD Elements 500GB 2.5" External Internet Speed Slingshot. 5Mbps, Currently getting 2Mbps |
22 Sep 2010
|
#6 | | Microsoft Windows 7 Home Premium x64 SP1 |
It appears as if a program called Connectify, or one of the services related to it was causing the problem. I did a system restore to before the updates, and it didn't help. So I went back one further, before I installed Connectify. This one solved my problem. The strange thing is that sleep worked fine when I first installed the program. It also uninstalled a demo of Audiosurf, but I doubt that was the culprit. I have verified this by re-installing the updates, and sleep still works fine. Thank you for the assistance, everyone. | My System Specs | | System Manufacturer/Model Number HP Pavilion dv6-6135dx OS Microsoft Windows 7 Home Premium x64 SP1 CPU AMD A8-3500M Memory 6 GB DDR3 Graphics Card AMD Radeon HD 6750M Monitor(s) Displays Laptop 15" Screen Resolution 1366x768 Hard Drives 600 GB TOSHIBA MK6476GSX SATA Disk Device |
22 Sep 2010
|
#7 | | Win7 x 6 PC's California, Florida, Boston |
If this is an old program and you need it, you can try installing it in compatibility mode to see if it still affects sleep. Compatibility Mode
Set a restore point before the reinstall.
Here is a screenshot of how to apportion more System Restore space (if you have HD space to spare) so you can hang onto the "Sleep works" restore point: | My System Specs | | |
22 Sep 2010
|
#8 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
Rizanu,
The problem with Connectify doesn't surprise me.
I tried Connectify and because of problems thereafter, I uninstalled Connectify.
You can do what Connectify does yourself. Let's see if I can find the reference for it.
Didn't find url immediately, but will and will post back. | My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
22 Sep 2010
|
#9 | | MS Windows 7 Ultimate SP1 64-bit Austin, Texas |
| My System Specs | | System Manufacturer/Model Number Toshiba Satellite S875D-S7239 laptop OS MS Windows 7 Ultimate SP1 64-bit CPU AMD A10-4600M Motherboard AMD Pumori (Socket FT1) Memory 6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28) Graphics Card AMD Radeon HD 7660G Sound Card High Definition Audio Device Monitor(s) Displays Generic PnP Monitor (1600x900@60Hz) Screen Resolution 1600x900@60Hz Keyboard Standard PS/2 Keyboard Mouse HP Wireless Optical Mobile Mouse Model FHA-3410 Hard Drives SSD 119GB Corsair CSSD-V128GB2 ATA Device Internet Speed What the local pub, local coffee shop offers. Other Info Optical Drive:MATSHITA BD-CMB UJ160B ATA Device
Also have an Asus ha1002xp netbook with Win 7 Ultimate installed. |
22 Sep 2010
|
#10 | | Microsoft Windows 7 Home Premium x64 SP1 |
Oh wow, thank you karlsnooks! It's a shame Connectify causes problems like this, but it's good to know that I can do this manually. | My System Specs | | System Manufacturer/Model Number HP Pavilion dv6-6135dx OS Microsoft Windows 7 Home Premium x64 SP1 CPU AMD A8-3500M Memory 6 GB DDR3 Graphics Card AMD Radeon HD 6750M Monitor(s) Displays Laptop 15" Screen Resolution 1366x768 Hard Drives 600 GB TOSHIBA MK6476GSX SATA Disk Device Laptop locks up in mid-sleep mode problems? All times are GMT -5. The time now is 03:02 PM. | |