System shutting down during logon

Don in Vermont · Sep 24, 2010

I have been having problems during logon that I get system shutdown message while typing in password, sometimes before. I eventually get in after several attempts. This also happens in safe mode. What could be causing this behavior?

richc46 · Sep 24, 2010

For testing open a new account and see if problem continues. It could be a corrupted account.

Don in Vermont · Sep 24, 2010

Thanks for the suggestion and I have done that. I will now wait to see what happens.

richc46 · Sep 24, 2010

Did you do this?
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Don in Vermont · Sep 24, 2010

Thanks for the suggestion. I just did the SFC /scannow command and all OK.
Thanks

richc46 · Sep 24, 2010

Does happen in safe mode, may not be software.

Run for 8 scans overnight. Report results
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

A long shot but try this
Tools
Internet options
advanced
Reset
Resets IE8

Don in Vermont · Sep 24, 2010

OK, I have just downloaded the MEMTEST and will give that a shot when I get a chance, Thanks

richc46 · Sep 24, 2010

Just for kicks try the IE8 reset.

Don in Vermont · Sep 24, 2010

How do I Reset IE8?

richc46 · Sep 24, 2010

richc46 said:
Does happen in safe mode, may not be software.

Run for 8 scans overnight. Report results
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

A long shot but try this
Tools
Internet options
advanced
Reset
Resets IE8

As above post

richc46 · Sep 24, 2010

Does the screen turn blue?
Any error numbers
Go to search type event viewer, look for errors at the time of the problem

Don in Vermont · Sep 24, 2010

Done, Thanks again

Don in Vermont · Sep 24, 2010

OK, Event Viewer, yes there certinally many entries there. Some are errors and some are warnings. Looks like many are at startup and associated with Microsoft Security Essentials which I just loaded a week or so ago. Looks like trouble updating at startup and Stoped error 0xc000000D. There are many other errors that have been going on for some time. Where do I start?

richc46 · Sep 24, 2010

What I would do is use the computer, If you have a problem check the event viewer. We are just concerned with errors.

Does the Screen Turn Blue?

Don in Vermont · Sep 24, 2010

No Blue Screen and nothing under Windows Error Reporting in System Information.

richc46 · Sep 24, 2010

Try administrative events.

Don in Vermont · Sep 25, 2010

I ran the MEMTEST86 yesterday and NO ERRORS. It ran for 15 hours and made almost 8 passes. I guess Mem is OK. I did have IE9 loaded on this machine and then removed it. I put it back on late yesterday and durning startup only had two errors in Administrative events, both having to do with updates.
Error 1
Session "Microsoft Security Essentials OOBE" stopped due to the following error: 0xC000000D

Error 2
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Any ideas??

richc46 · Sep 25, 2010

Happens in safe mode, happens quickly... hmmmm

Go to device manager, look for yellow warning posts. I suspect the graphics card/driver.
Since it happens so early in the process.

Don in Vermont · Sep 25, 2010

No Yellow warnings on devices. All look OK. I sent e-mail to windows support for assistance because having to do with updates and MSE. This is my only anti Virus and want to make sure updated regualy.

alphanumeric · Sep 25, 2010

If you think it might be Microsoft security essentials, one option would be to download a fresh copy, uninstall it, and reinstall it. Might want to reboot between the uninstall and reinstall. Let it update and then do a full scan. If memory servers me, there was a virus floating around that would cause your PC to reboot. Aside from being a pain in the but it was relatively harmless compared to some other nasties on the web. I'm not saying that is what is causing your problems but doing a good scan with MSE probably wouldn't hurt just to rule out an infection of some type.

System shutting down during logon

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