Windows 7 Major Issues

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Lychaeus

New member
Hey guys, i hope you are doing well!

Im trying to fix a friends computer, and have basically no experience with windows 7.

His original issue was black screen after rebooting, wouldnt load windows, even in safe mode. So i was going to do a factory reset offered by toshiba, and i was mid process through that when the power died on the laptop (friends plug was on a switch and he didnt tell me it wasnt on.

so now windows boots and immedately blue screens and restarts.

so i got a hold of a windows 7 CD and tryed to reinstall the OS, it installed and said it needed to reboot, it rebooted and blue screened like it did previously.

and i cannot get system repair to come up when i hit f8 on boot. just safe mode options etc.

Also, it seems to have two windows 7 OS's on it atm, both blue screen.
 

My Computer

OS
XP Pro
Shut down first,Try this unplug from power and remove battery and hold down the power button for 10 seconds, release, then let sit, plug back in the ac power cord, no battery yet. and try starting up may work had one that was like the one you are having the problem and this fixed it. Since you tried all the other install's this may not work but it might.
 

My Computer

Computer Manufacturer/Model Number
Custom Build
OS
Window's 7 Ultimate 64bit
CPU
E8400 Lapped
Motherboard
P5Q Pro Turbo Asus
Memory
Kingston 4 gig
Graphics Card(s)
2=ATI 5670Video Crossfire / HVR2250 TV Tuner Card
Sound Card
HDMI sound
Monitor(s) Displays
Sony 46"
Screen Resolution
1280x720
Hard Drives
1 WD 160gig YS, 1 Black Edition 320gig and one 250gig WD YS Model plus external Caviar Black 640gig Drives
PSU
Antec 550 Modular
Case
Antec Custom 180B
Cooling
X-1283 Lapped Artic Silver 5
Keyboard
Wave Combo Logitech
Mouse
Logitech LX-8
Internet Speed
5mb down 768 up
Other Info
Custom side fan in case, plus moved middle lower fan to the front of hard drives , also installed a second intake fan in lower two optical drive slots. Rear fans are controlled by Fan mate controllers. temps inside case are monitored by probe and temps coming out the top exhaust are also monitored, temps as of right now 20c inside and 22.7 out the exhaust. Front intake fans are controlled by Asu
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No luck, still blue screens and when i boot from CD it loads setup files, goes to windows screen then sits at a black screen


Edit: i burned a XP cd (lost my copy) gonna try to delete old partitions that way.
 

My Computer

OS
XP Pro

My Computer

Computer Manufacturer/Model Number
Toshiba L355D
OS
Windows 7 Ultimate x64 SP1
CPU
Core2 Duo
Motherboard
Intel
Memory
4 GB
Graphics Card(s)
GM965 on-board
Sound Card
RealTek on-board
Monitor(s) Displays
19"+17"(laptop)
Screen Resolution
1440x900 (x 2)
Hard Drives
500GB Ext. 200GB Internal
PSU
N/A
Case
N/A
Cooling
N/A
Lychaeus said:
i will try it, thanks!

yes, everything is gone, but the two windows 7 partitions.
Click to expand...
I guess what I menat was, is there any data left on the drives that the owner of the computer would like to save?

If not, proceed as described above but know you will lose everything currently on the drive.
 

My Computer

Computer Manufacturer/Model Number
Toshiba L355D
OS
Windows 7 Ultimate x64 SP1
CPU
Core2 Duo
Motherboard
Intel
Memory
4 GB
Graphics Card(s)
GM965 on-board
Sound Card
RealTek on-board
Monitor(s) Displays
19"+17"(laptop)
Screen Resolution
1440x900 (x 2)
Hard Drives
500GB Ext. 200GB Internal
PSU
N/A
Case
N/A
Cooling
N/A
she is okay with losing everything.

so i burned the iso, and deleted the partition, now the win 7 cd actually goes into setup, and doesnt sit at a black screen. trying to install win 7 now
 

My Computer

OS
XP Pro
good luck and hope you get it working
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built With Help
OS
Windows 7 Ultimate
CPU
Amd Athelon 64x2 Duel core Processor 6000+ 3.10ghz
Motherboard
Asus-MX Se Plus
Memory
4.0 GB
Graphics Card(s)
Radeon HD5450 2.8gb
Sound Card
7.1 Surround
Monitor(s) Displays
Lg Flatron 22inch lcd
Screen Resolution
1680x1050
Hard Drives
western digital 320 gig
PSU
550 w
Case
Standard Atx
Cooling
2 Fans
Keyboard
G15 Gaming keyboard
Mouse
Sky mouse
Internet Speed
ADSL2+ QUAD-1
one question about partitions, do i want to delete all 3 of them?

one is a "system" partition, its small.
the one i already deleted. the main one.
and the other one is the hddrecovery which i believe is tanked.

also the install seemed to work, except i have 3 windows 7s on startup listed.
 

My Computer

OS
XP Pro
Did you follow the tutorial I posted earlier? That would reset the entire drive and you would no longer have 3 start-up choices. The boot partition, or more specifically the boot-manager on that partition, has retained evidence of all of your installation attempts.

I would do a complete wipe of the drive following the tutorial SSD - HDD Optimize for Windows Reinstallation and then reinstall Windows.

Afterward you should have just the latest install as your choice on boot-up.
 

My Computer

Computer Manufacturer/Model Number
Toshiba L355D
OS
Windows 7 Ultimate x64 SP1
CPU
Core2 Duo
Motherboard
Intel
Memory
4 GB
Graphics Card(s)
GM965 on-board
Sound Card
RealTek on-board
Monitor(s) Displays
19"+17"(laptop)
Screen Resolution
1440x900 (x 2)
Hard Drives
500GB Ext. 200GB Internal
PSU
N/A
Case
N/A
Cooling
N/A
Is it possible that the manufacturers recovery partion wasn't tanked and itwas just the partition that was being written to ie c:\ that was tanked during the power down? If so a recovery procedure should be available from the manufacturers website?


Just a thought...:rolleyes:
 

My Computer

OS
win7
LOL! I'm happy for you! :party:

You're quite welcome, Lychaeus, but I only relayed information that other wonderful members have developed over the years. :)
 

My Computer

Computer Manufacturer/Model Number
Toshiba L355D
OS
Windows 7 Ultimate x64 SP1
CPU
Core2 Duo
Motherboard
Intel
Memory
4 GB
Graphics Card(s)
GM965 on-board
Sound Card
RealTek on-board
Monitor(s) Displays
19"+17"(laptop)
Screen Resolution
1440x900 (x 2)
Hard Drives
500GB Ext. 200GB Internal
PSU
N/A
Case
N/A
Cooling
N/A
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