Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Sony Vaio Laptop Left and Right Click Buttons Don't Work!


14 Oct 2010   #1

Windows 7
 
 
Sony Vaio Laptop Left and Right Click Buttons Don't Work!

Hey everyone. I received my sony vaio 15.5 eb series i3-370m laptop today. However, the left click on touchpad right clicks. Support told me its a hardware issue that cannot be fixed and that they can send someone over. Also, if i want to close the firefox window... pressing the left or right click works which is a problem with this touchpad. The scrolling of the touchpad however has no problem though. Would you guys suggest i sent this laptop back instead? If they send someone to come and repair it, they would have to open the laptop and i don't think that is good for the long run of Should i just request a new one instead?

I would assume i don't have to pay the extra $50 now correct? The battery life i notice is around 2 hours just web browsing. I am thinking if i should just return it and get a sager 5135 because i heard battery life is 3 hours and it offers 1080P. But i know that laptop does not look as good as a sony one. I will mainly play online poker with applications on it and browse and listen to music.

I just talked to support and did trouble shooting and installed a driver. What is funny now is that the left and right click buttons don't even work anymore. However, the left click and button button works if i click on those items on my taskbar such as internet explorer and windows explorer. But if i click it a 2nd time, a new explorer will show up. I cannot click on anything besides those 3 items on my taskbar with the left/right click now.

Someone said this is a setting issue but i did everything with settings and it doesn't work. Sony support though say this is a a hardware issue and because when i plug an external mouse and it works perfectly fine, its the hardware and i would need to have a sony technician come over.

Would you say my buttons work fine based on what is happening? I have checked the settings for it and everything is fine. This is so frustrating.

My System SpecsSystem Spec
.

14 Oct 2010   #2

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

Is the touch pad set up in left hand mode??????
My System SpecsSystem Spec
14 Oct 2010   #3

Windows 7
 
 

No. Thats not the problem. Whether left or right handed, its the same thing...
My System SpecsSystem Spec
.


14 Oct 2010   #4

Windows 7 x86/x64, Server 2008r2, Web Server 2008
 
 

As much as I hate to say it, I agree with Sony.....

Hardware. Be glad it happened while under warranty
My System SpecsSystem Spec
15 Oct 2010   #5

Windows 7
 
 

Anyone else?
My System SpecsSystem Spec
15 Oct 2010   #6

 

The problem with hardware that fails while under warranty is that it's even more likely to fail shortly after the warranty expires.. I have never seen a Vaio that still works after 4 years ...RTM and get a refund
My System SpecsSystem Spec
Reply

 Sony Vaio Laptop Left and Right Click Buttons Don't Work!




Thread Tools



Similar help and support threads for2: Sony Vaio Laptop Left and Right Click Buttons Don't Work!
Thread Forum
Changing from double left click to open files to a single left click Installation & Setup
Laptop mouse buttons both acting as right click Hardware & Devices
OS not found on Sony Vaio, OS disks won't work General Discussion
Laptop keyboard mouse:right click and left click functions reversal Hardware & Devices
Sony Vaio problem with multimedia buttons Hardware & Devices
vaio sr490 MODE, 5 blank & SETTING buttons dont work Hardware & Devices
Sony vaio laptop Drivers

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:01 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33