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Windows 7: Can't Access file for deletion with Admin Privileges


15 Oct 2010   #1

Windows 7 Ultimate
 
 
Can't Access file for deletion with Admin Privileges

Hello,
I am currently running Windows 7 Ultimate 64 Bit with Norton 2011 and Comodo 5.????. I noticed I didn't have a site advisor on FF. So I installed McAfee. It seems to react after a file is downloaded and everything even Windows Gadgets are unsafe and must be blocked. I downloaded Norton Safe Web Lite to replace it. It downloaded in priviledged account (standard). It won't let me run or delete it saying I don't have permission or privilege to do so. If anyone has any ideas I'd appreciate it. Thanks in advance for any assistance.
glennc

My System SpecsSystem Spec
.

15 Oct 2010   #2

64-bit Windows 8.1 Pro
 
 

Decide on which antivirus program you want to use... You look like you have 3 installed.. That is 2 too many ... I would also uninstall Norton Safe Web Lite... If you are still having problems uninstalling a file, boot into safe mode and delete the file...
My System SpecsSystem Spec
15 Oct 2010   #3

Windows 7 Ultimate
 
 

Hello Tews,
I failed to make myself clear, again, sorry. I am using Comodo Firewall without Antivirus, Norton 2011 and have been using only the McAfee Site Advisor. I want to get rid of the McAfee and replace it with Norton Safe Web Advisor. I downloaded the program as standard/Administrative Privilege account. I have it on my disk drive. It will not let me run the Norton Safe Web installer so it never installs and it also won't let me delete the program itself. I like a site advisor and thought the Norton with Norton 2011 would be a good combo. I will try the safe mode delete. Thanks for your time.
glennc
My System SpecsSystem Spec
.


15 Oct 2010   #4
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Delete the standalone version of Safe Web.

Quote:
The Norton Internet Security 2011 beta includes critical features such as Norton Identity Safe which has a new look for 2011, and Norton Safe Web, a Web site rating service that annotates Google, Yahoo! and Bing.com search results with safety and ecommerce ratings. Delivering a safer online experience, the Norton Internet Security 2011 beta toolbar rolls all browser protection technologies into a single interface that not only indicates Safe Web ratings, it prevents users from visiting sites which contain malware, browser or media plug-in exploits, phishing attempts, or which have been determined heuristically unsafe
My System SpecsSystem Spec
15 Oct 2010   #5

Windows 7 Ultimate
 
 

Howdy,
Tews, thanks and that delete in safe boot worked great. Did some scanning while in that mode.Thank you kind Sir!! Haven't run into that yet, now I know.

Hey Jaycee,
Managed to delete the standalone version of Norton Safe Web Lite with Tews' help.
Thanks for that quote. Will have to look into it as I haven't seen hide nor hair of Norton Toolbar as yet.
glennc
My System SpecsSystem Spec
15 Oct 2010   #6

64-bit Windows 8.1 Pro
 
 

Glad that you have it all sorted!
My System SpecsSystem Spec
15 Oct 2010   #7

Windows 7 Ultimate
 
 

Howdy Tews,
I have deleted it, thanks and also McAfee Site Advisor. Now I see no site advisement. Got to figure out how to get it started. No Norton Toolbar, no stars or green orbs on Google or Yahoo searches. Stumped.
glennc
My System SpecsSystem Spec
15 Oct 2010   #8
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

glenn, Download HijackThis!
HijackThis - Trend Micro USA

Right click to run as Administrator, click do a system scan and save log

Copy and paste the HJT log back here ... we'll see if the toolbar is running
My System SpecsSystem Spec
15 Oct 2010   #9

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Jacee View Post
glenn, Download HijackThis!
HijackThis - Trend Micro USA

Right click to run as Administrator, click do a system scan and save log

Copy and paste the HJT log back here ... we'll see if the toolbar is running
Jaycee,
Again as a paranoid newcomer to this program, it doesn't divulge any info that could be used by unscrupulous people to create more problems, does it? Paranoia the ultimate form of self defense.
glennc
My System SpecsSystem Spec
16 Oct 2010   #10

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by Jacee View Post
Delete the standalone version of Safe Web.

Quote:
The Norton Internet Security 2011 beta includes critical features such as Norton Identity Safe which has a new look for 2011, and Norton Safe Web, a Web site rating service that annotates Google, Yahoo! and Bing.com search results with safety and ecommerce ratings. Delivering a safer online experience, the Norton Internet Security 2011 beta toolbar rolls all browser protection technologies into a single interface that not only indicates Safe Web ratings, it prevents users from visiting sites which contain malware, browser or media plug-in exploits, phishing attempts, or which have been determined heuristically unsafe
Hello Jaycee,
Hope this works right.

Can't Access file for deletion with Admin Privileges-capture.png

Can't Access file for deletion with Admin Privileges-capture1.png

Glad you understand that stuff. Thanks for your help Jaycee.
glennc


My System SpecsSystem Spec
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