Can't Access file for deletion with Admin Privileges

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  1. Posts : 1,024
    Windows 7 Ultimate
       #1

    Can't Access file for deletion with Admin Privileges


    Hello,
    I am currently running W7 Ultimate 64 Bit with Norton 2011 and Comodo 5.????. I noticed I didn't have a site advisor on FF. So I installed McAfee. It seems to react after a file is downloaded and everything even Windows Gadgets are unsafe and must be blocked. I downloaded Norton Safe Web Lite to replace it. It downloaded in priviledged account (standard). It won't let me run or delete it saying I don't have permission or privilege to do so. If anyone has any ideas I'd appreciate it. Thanks in advance for any assistance.
    glennc
      My Computer


  2. Posts : 11,840
    64-bit Windows 8.1 Pro
       #2

    Decide on which antivirus program you want to use... You look like you have 3 installed.. That is 2 too many ... I would also uninstall Norton Safe Web Lite... If you are still having problems uninstalling a file, boot into safe mode and delete the file...
      My Computer


  3. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #3

    Hello Tews,
    I failed to make myself clear, again, sorry. I am using Comodo Firewall without Antivirus, Norton 2011 and have been using only the McAfee Site Advisor. I want to get rid of the McAfee and replace it with Norton Safe Web Advisor. I downloaded the program as standard/Administrative Privilege account. I have it on my disk drive. It will not let me run the Norton Safe Web installer so it never installs and it also won't let me delete the program itself. I like a site advisor and thought the Norton with Norton 2011 would be a good combo. I will try the safe mode delete. Thanks for your time.
    glennc
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    Delete the standalone version of Safe Web.

    The Norton Internet Security 2011 beta includes critical features such as Norton Identity Safe which has a new look for 2011, and Norton Safe Web, a Web site rating service that annotates Google, Yahoo! and Bing.com search results with safety and ecommerce ratings. Delivering a safer online experience, the Norton Internet Security 2011 beta toolbar rolls all browser protection technologies into a single interface that not only indicates Safe Web ratings, it prevents users from visiting sites which contain malware, browser or media plug-in exploits, phishing attempts, or which have been determined heuristically unsafe
      My Computer


  5. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #5

    Howdy,
    Tews, thanks and that delete in safe boot worked great. Did some scanning while in that mode.Thank you kind Sir!! Haven't run into that yet, now I know.

    Hey Jaycee,
    Managed to delete the standalone version of Norton Safe Web Lite with Tews' help.
    Thanks for that quote. Will have to look into it as I haven't seen hide nor hair of Norton Toolbar as yet.
    glennc
      My Computer


  6. Posts : 11,840
    64-bit Windows 8.1 Pro
       #6

    Glad that you have it all sorted!
      My Computer


  7. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #7

    Howdy Tews,
    I have deleted it, thanks and also McAfee Site Advisor. Now I see no site advisement. Got to figure out how to get it started. No Norton Toolbar, no stars or green orbs on Google or Yahoo searches. Stumped.
    glennc
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #8

    glenn, Download HijackThis!
    HijackThis - Trend Micro USA

    Right click to run as Administrator, click do a system scan and save log

    Copy and paste the HJT log back here ... we'll see if the toolbar is running :)
      My Computer


  9. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #9

    Jacee said:
    glenn, Download HijackThis!
    HijackThis - Trend Micro USA

    Right click to run as Administrator, click do a system scan and save log

    Copy and paste the HJT log back here ... we'll see if the toolbar is running :)
    Jaycee,
    Again as a paranoid newcomer to this program, it doesn't divulge any info that could be used by unscrupulous people to create more problems, does it? Paranoia the ultimate form of self defense. :)
    glennc
      My Computer


  10. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #10

    Jacee said:
    Delete the standalone version of Safe Web.

    The Norton Internet Security 2011 beta includes critical features such as Norton Identity Safe which has a new look for 2011, and Norton Safe Web, a Web site rating service that annotates Google, Yahoo! and Bing.com search results with safety and ecommerce ratings. Delivering a safer online experience, the Norton Internet Security 2011 beta toolbar rolls all browser protection technologies into a single interface that not only indicates Safe Web ratings, it prevents users from visiting sites which contain malware, browser or media plug-in exploits, phishing attempts, or which have been determined heuristically unsafe
    Hello Jaycee,
    Hope this works right.

    Can't Access file for deletion with Admin Privileges-capture.png

    Can't Access file for deletion with Admin Privileges-capture1.png

    Glad you understand that stuff. Thanks for your help Jaycee.
    glennc
      My Computer


 
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